Paloma Funding LLC Assistant Property Manager Long Beach, CA · Full time Company website

The priority of this dual role is to deliver exceptional customer service while conducting property tours, leasing apartments, and meeting weekly goals by understanding and exceeding customer needs. Additionally, the Office Assistant will collaborate with the team to ensure outstanding resident relations by providing responsive service.

About Paloma Funding LLC

Paloma Communities is a leader in property management throughout the Long Beach area of California. We currently own and manage 20 properties and 500 units located primarily in Long Beach.

Description

Leasing Agent and Office Assistant – Long Beach

Position Summary:

The priority of this dual role is to deliver exceptional customer service while conducting property tours, leasing apartments, and meeting weekly goals by understanding and exceeding customer needs. Additionally, the Office Assistant will collaborate with the team to ensure outstanding resident relations by providing responsive service.


Job Duties:

Leasing:

- Lead Management: Manage, nurture, and follow up with leads, scheduling property tours.

- Property Tours: Conduct tours, highlighting the unique features, amenities, and benefits of living in the community.

- Product Specialist: Market vacant units, providing in-depth knowledge about the property and community.

- Leasing Process: Oversee the entire leasing process.

- Move-In Coordination: Handle pre-move-in communications and coordinate move-in preparations for new residents.


Customer Service and Relationship Management:

- Receive telephone calls and in-person visits, building positive relationships with current and prospective residents.

- Listen to resident requests, concerns, and comments, providing exceptional service.

- Assist with property maintenance tasks, including scheduling repairs and inspections.

- Demonstrate strong oral and written communication skills.

- Perform data entry and maintain accurate records.

- Provide general clerical assistance to the community office.

- Assist with the start-up and transition of new communities to include maintaining, monitoring, and managing interest lists, creating informational letters, forms and emails, ordering supplies and equipment for the office, etc.

-Performs other duties and projects as directed, assigned, and required by the position.


Qualifications:

- Minimum of one year experience in apartment leasing, hospitality, or sales.

- Excellent verbal and written communication skills.

- Proficiency in Microsoft Office.

- Proactive problem-solving and time management skills.

- Must possess a valid driver's license and maintain an acceptable driving record.


We are an Equal Opportunity Employer.

Job Type/Schedule: Full-time, 8-hour shifts, Saturdays required.

Pay: $25.00 - $30.00 per hour, commensurate with experience.

Benefits: Health insurance, dental insurance, paid time off.

Qualified applicants are encouraged to apply. Please submit your resume to [email protected].


Thank you for your interest. At Paloma Communities, we strive to exceed expectations and create places that people are proud to call home.

Salary

$25 - $30 per hour