Essential Functions of the Job
- Work alongside the other Truck Drivers and Helpers, daily, in the building of the team, by being an example of revealing Christ to all staff and donors, ensuring a Christ-centered environment.
- Drive a straight box truck throughout the work day (automatic transmission, 16 ft or 26 ft, under 26,000 GVW) while being responsible for observing all traffic laws, in order to safely distribute product from the donor’s home to one of the Palmer Home.
- Works with a Donation Truck Helper to load and unload furniture and other donated items on and off a straight box truck, with careful attention, to insure that: people are not injured, KTS property and the donor’s home or business is not damaged, donated items are not damaged, and space in the truck is properly utilized
- Locks the truck cab and cargo door when leaving truck unattended, keeps diesel fuel above ¼ tank level, keeps diesel exhaust fluid above ¼ tank level, keeps truck clean with monthly truck wash, vacuums and dusts truck cab each month, keeps truck cab and cargo box organized and uncluttered on a daily basis, in order to provide a safe and clean working environment.
- Trains, leads and encourages their assigned Donation Truck Helper to follow company policy, and to follow instructions based on daily assignments, in order to have a well-equipped and trained team.
- Works with their assigned Donation Truck Helper to safely operate the truck lift gate and other furniture-moving equipment (2-wheel dolly, 4-wheel dolly, tie-down straps, other) as needed during the workday to help provide safety and teamwork.
- Performs daily inspection of truck on key safety points; reports damage or broken conditions as they occur or are noticed during inspection, in order to ensure safety of the team.
- Directs their assigned Donation Truck Helper to get out of the truck whenever the driver needs to back up, following prescribed hand-signals to communicate that the area the driver needs to back into is clear of hazards (people, pets, other vehicles, tree limbs, power lines, buildings, etc.) in order to establish a safe working environment.
- Provides friendly and welcoming hospitality to all donors during all steps of the donation pick up process.
- Treats all donors and their homes or offices with the utmost level of respect during donation pick ups as well as effectively communicates gratitude to all donors, on behalf of Palmer Home.
- Reports any significant on-the-job personal injuries within 24 hrs and promptly reports all significant accidents or team-member injuries, to keep the Transportation Director and Team Services department informed and to assure that the correct protocol is taken.
- Evaluates the condition of donated items based on the donation guidelines set by Palmer Home, and communicates directly with each donor either graciously accepting or rejecting those items at the point and time of the donation, assuring that the stores are receiving a quality product and that our donors are treated graciously.
- Sends complaints or criticism “up the chain of command” (not with fellow employees), allowing open communication and a “safe haven” for potential issues or concerns.
- Provides the donor with feedback cards and/or referral cards at the close of each pickup, ensuring our donors receive a Christ-centered service and they are cared for.
Palmer Home Team Members at all levels believe the following:
- We believe in the Holy Trinity- God the Father, God the Son and God the Holy Spirit.
- We believe that God the Father sent His Son, Jesus, to die for us as the ultimate sacrifice.
- We believe in Jesus for the forgiveness of our sins.
- We believe that the Bible is God’s true Word.
Knowledge, Skills & Abilities
- Must have a valid TN driver’s license (Class D with F endorsement, or CDL), must provide proof of personal vehicle insurance (to prove insurability), must have a good driving record.
- Compliance with Hands Free Tennessee law.
- Must have physical strength and bodily health to move heavy furniture items and work in/on a truck and/or in a warehouse setting.
- Ability to use cell phones, tablets and GPS devices.
- Basic ability to add, subtract, multiply and divide
- Ability to read (in English), comprehend, analyze, and interpret.
- Ability to read (in English) and interpret documents such as policy/procedure manuals.
- Basic computer skills with keyboard and mouse
- Basic skill with Internet/Web browser
- Must be a people person with a willing attitude and have a servant’s heart
- Must have a commitment to the Palmer Home mission
- Ability to read and define problems, collect data, establish facts and draw valid conclusions.
- Ability to interpret a variety of instructions provided in written or oral form.
Education & Experience
High school graduate or equivalent. One to two years of related experience is preferred.
Certificates, Licenses & Registrations
Valid MS driver's license (Class D with F endorsement, or CDL)
Proof of personal vehicle insurance
Physical Job Requirements
Stand or walk while moving furniture 60% of the time
Sit as a passenger in a truck cab 25% of the time
Use hands to type – using a tablet and/or computer 10% of the time
Use hands to handle documents 5% of the time
Talk or hear All Day
- Truck cab with heat & A/C as needed
- Truck cargo area with open cargo door (outdoor conditions) as needed
- Warehouse with some heat in winter, fan ventilation in summer – as needed
- In and around homes, businesses, churches (driveways, sidewalks, grass, steps, porches, living or work areas, some stairs or elevators) – as needed
- Outdoor conditions in all types of weather (hot, cold, rain, snow) – as long as conditions are safe – as needed.
Up to 100 pounds 10-20% of the time
Up to 50 pounds 40-50% of the time
PHYSICAL ACTIVITY LEVEL
Heavy physical activity including lifting, carrying, and moving large furniture items – followed by periods of alert mental activity while riding as a passenger in a straight box truck
Use hands to hold and move heavy furniture items, work with tie-down straps in a truck cargo box, handle cell phone and touch-pad on tablet, minimal amount of computer keyboard typing to record hours worked each day.
- Close vision (clear vision at 20 inches or less)
- Distance vision (clear vision at 20 feet or more)
- Color Vision (ability to identify and distinguish colors)
- Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
- Ability to adjust focus (adjust the eye to bring an object into sharp focus)
Work Schedule and Required Hours
Working full-time, ranging 36-40 hours per week (minimum of 4 hours per shift). Usually working four days a week from 2:00-9:30 pm, and Saturday from 9:00am-5:30pm. Workers on an 8 hour shift take 30 minutes off for an unpaid lunch break, and also receive two 15 minute paid breaks.