OUT Georgia Business Alliance Operations and Programs Manager Remote · Full time Company website

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Position Title: Operations and Program Manager

Location: Atlanta, GA, and Virtual

Reports To: Board of Directors

Type: Full-Time

About OUT Georgia Business Alliance:

OUT Georgia is a 501(c)(6) nonprofit organization and the official NGLCC affiliate for Georgia. We champion economic success for LGBTQIA+ businesses and allies across the state through advocacy, certification, community programs, and meaningful connections.

Position Summary:

The Operations and Program Manager will support the Board of Directors in streamlining day-to-day operations, enhancing member engagement, coordinating impactful programming, and representing OUT Georgia professionally and inclusively. This position is ideal for a detail-oriented, proactive, and creative problem-solver who thrives in mission-driven work.

Key Responsibilities:

Operations & Administration

• Maintain a well-organized digital workspace with SOPs and automation templates.
• Manage scheduling for the Executive Director, Board, TGX360 Advisory Committee, and key stakeholders.
• Oversee the [email protected] inbox and escalate messages appropriately.
• Prepare and distribute reports and documents for meetings, including membership updates.

Membership Management

• Maintain and update MembershipWorks CRM and directory listings.
• Process new and renewing memberships with approved onboarding content.
• Manage systematic communications and monthly membership reports.

Programs & Events

• Serve as project manager for TGX360 and OGBA programs and events, ensuring timelines and goals are met.
• Coordinate with NGLCC for site visits and LGBTBE certifications.
• Support and execute partner and sponsor programming, events, and follow-ups.
• Attend OGBA and TGX360 events; assist with logistics, check-in, photography, and follow-up.

Community Engagement & Communication

• Maintain consistent communications with ambassadors, TGX360 council, and volunteers.
• Manage and promote monthly statewide networking lunches, including follow-up communication.
• Contribute to organizational communications, including newsletters (Constant Contact), web content (WordPress), and social media updates.

Qualifications:

• Bachelor's degree preferred, or equivalent work experience of 3+ years.
• Excellent organizational, communication, and time-management skills.
• Proficiency with Google Workspace, Microsoft Office, CRMs, and social media platforms.
• Knowledge or willingness to learn: WordPress, MembershipWorks, Canva, Adobe, InDesign, Photoshop, HTML5.
• Strong interpersonal skills and ability to work with diverse groups.
• Ability to prioritize and execute multiple tasks in a fast-paced environment.

Work Conditions:

• Occasional lifting (up to 25 lbs); must be able to stand, sit, and move during events.
• Hybrid work with occasional evenings/weekends for events.
• Must be comfortable and affirming in LGBTQIA+ spaces and mission-driven work.

Equal Opportunity Employer:

OUT Georgia is committed to creating a diverse environment and is proud to be an equal opportunity employer. We celebrate diversity and encourage people from all backgrounds to apply.