OrthoBerry Inc. RCM Associate Remote · Full time

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OrthoBerry is a vertical operating system specifically designed for orthodontic practices in the United States. We offer a comprehensive suite of tools and features to streamline every aspect of an orthodontic practice, from patient management and scheduling to treatment planning and billing. What truly makes OrthoBerry stand out is that we are the first software in the orthodontic space to leverage the power of AI, combined with truly intuitive interfaces and seamless integrations. This unique combination allows practices to achieve unprecedented levels of efficiency, optimize workflows, and ultimately improve patient treatment outcomes. Furthermore, OrthoBerry was founded by someone with a deep understanding of the orthodontic world – an orthodontic resident with prior experience as a practice management consultant. This insider perspective ensures that our platform is built to address the real-world challenges and needs of orthodontic professionals. Finally, our commitment to innovation has been recognized by the American Association of Orthodontics, which awarded OrthoBerry the Innovator Award in 2025. This prestigious recognition underscores our dedication to pushing the boundaries of what's possible in orthodontic practice management software.

Job Description – RCM Associate 

 

Job Title: Revenue Cycle Management (RCM) Associate

Location: Remote / Hybrid (India-based preferred) 

Reports To: Head of Revenue Cycle Management 

Employment Type: Full-time 

 

About OrthoBerry 

OrthoBerry is a unified, AI-powered practice management platform built for orthodontic practices. Our flagship product, BerryStudio, brings together tools for patient intake, task management, treatment planning, insurance workflows, and revenue tracking — all in one place. 

In addition to our software, we offer specialized services such as insurance verification, reconciliation, accounts receivable (AR) follow-ups, and financial reporting. Our RCM module, BerryCollect, helps orthodontic practices stay financially organized by keeping their ledgers accurate, payments tracked, and unpaid balances followed up on — combining smart systems with human oversight. 

 

Role Overview 

We’re looking for a proactive and detail-oriented RCM Associate to lead the operational work for BerryCollect. You’ll manage daily financial processes such as reconciling payments, maintaining ledgers, and following up on outstanding balances for our partner practices. You’ll also prepare and review financial summaries and reports that help practices understand their collections and revenue flow. 

This role is ideal for someone who enjoys working with numbers, understanding patterns in financial data, and keeping operations clean, compliant, and on track. 

 

Key Responsibilities 

Operations 

• Reconcile payments received with expected amounts in the system 
• Maintain clear and accurate ledgers for assigned orthodontic practices 
• Identify and follow up on unpaid patient or insurance balances 
• Generate monthly reports on collections, Accounts Receivables (AR) status, and payment trends 
• Conduct internal audits of posted payments and escalate discrepancies when needed

 

Client Coordination 

• Serve as the daily point of contact for assigned practices using BerryCollect 
• Join regular check-in calls to review financial reports and address payment concerns 
• Help practice teams understand reports, ledgers, and AR follow-ups 
• Escalate ongoing issues such as denials or underpayments to the appropriate teams 

 

Preferred Qualifications 

• Background or exposure to commerce, accounting, economics, or strong analytical skills 
• Strong skills in Excel / Google Sheets (Power BI is a plus) 
• Familiarity with RCM terminologies and AR metrics like Days in AR, Aging Buckets, Collection Rates, etc. 
• Strong communication skills — both written and spoken 

 

What You’ll Get 

• A high-impact role where your work directly affects US orthodontic offices 
• Flexibility to work remotely with a collaborative and mission-driven team 
• Opportunity to grow into broader RCM, operations, or client success roles