At OpenTrack, we're tackling the fragmented data and workflows of the trillion dollar logistics industry. Using data collected in real time from hundreds of sources, we help customers keep their cargo moving efficiently, on time and at a cost savings.
The OpenTrack platform includes an enterprise web application, API service, and customer white label portal which gives companies unprecedented access to end-to-end ocean container visibility, performance metrics and predictive insights.
Our customers are some of the most iconic brands and logistics companies in the world, and we have already transformed the way they work.
We are an international team (Nashville, New York, Europe) with a growing presence at our Nashville HQ.
We value autonomy, curiosity, and having a good time. We’re seeking a qualified candidate to join our team in the Revenue Operations role.
Responsibilities:
- Collaborate with Sales, Marketing, and Customer Success teams to ensure strategic alignment and operational efficiency across the entire revenue funnel
- Provide the sales team with the data, tools, and enablement materials needed to drive performance and close deals effectively
- Serve as an expert user of HubSpot, ensuring its effective utilization by the sales team
- Collaborate with cross-functional teams to integrate HubSpot with other systems and tools to streamline workflows and enhance productivity.
- Oversee the organization, cleansing, and maintenance of CRM data, ensuring high standards of accuracy, completeness, and usability
- Analyze and optimize sales processes to maximize efficiency, productivity, and revenue generation.
- Analyze and improve sales and marketing workflows to increase conversion rates, reduce friction, and enhance productivity
- Build and maintain dashboards and performance reports that provide actionable insights across Sales, Marketing, and Customer Success
- Proactively identify gaps and areas of improvement in the revenue lifecycle and implement scalable solutions to drive growth and operational excellence
- Generate and analyze sales performance reports and metrics to provide insights and drive informed decision making.
- Proactively identify areas for improvement in sales operations and implement solutions to optimize performance.
Qualifications:
- 3+ years of experience in Revenue Operations, Sales Operations, or a similar analytical/strategic role, preferably in a B2B tech environment
- Strong proficiency in HubSpot CRM, HubSpot certification(s) is a plus
- Deep understanding of sales funnels, marketing attribution, customer lifecycle stages, and SaaS business models
- Detail-oriented and passionate about data quality, process optimization, and team enablement
- Familiarity with marketing operations and customer success processes
- Excellent communication and interpersonal skills with a demonstrated ability to collaborate effectively across teams.
- Excellent organizational and project management abilities, able to juggle multiple priorities in a fast-paced environment.
We are proud to be an equal opportunity employer that values diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.