ONYX Member Experience Coordinator Chicago, IL · Part time

Have previous sales experience? Join our team as a Member Experience Coordinator


Are you passionate about fitness and a proven sales rock star? Do you want to be part of a growing team and earn uncapped commission? If so, let’s chat and explore the exciting opportunities for personal growth and development! 

ONYX  is growing, and we are looking for Member Experience Coordinators to join our team! As an MX Coordinator, you are the first line of contact at all ONYX studios. You are well-versed in all aspects of our fitness programs and studio operations. You are key to providing superior customer service and assisting members with class selections, bookings, and questions. You will advise our new members, helping them select the perfect membership to meet their fitness and wellness goals. 

Your responsibilities will include:

  • Greeting all members who enter the studio with enthusiasm, energy, and knowledge
  • Presenting the ONYX Method to any interested new members, also known as “intros”
  • Working at our front desk, which includes answering phones and talking to members, among other tasks
  • Giving studio tours 
  • Selling membership to help the studio thrive
  • Following up on prospective members
  • Handling member concerns professionally and objectively with the goal of resolution
  • Participating in marketing and community outreach events
  • Ensure the studio is clean and supplies and towels are restocked

What we offer to you (benefits):

  • Competitive hourly wage
  • Free ONYX Membership
  • Uncapped commission
  • Free ONYX Membership
  • Paid Time Off
  • 401k Program
  • Training and Development Grants


$16 - $100 per hour