One Degree is a national nonprofit investing in next-generation service navigation solutions that empower people to build healthy and fulfilling lives by improving access to life-changing social services. In the U.S., over 90M people live in a household where it is a daily struggle to meet basic needs. We are public-interest technologists committed to building the digital infrastructure communities need to help families take on the challenges they face everyday.

We listen to and learn from our communities to design technology that supports people on a path toward economic and social well-being. We bring our personal and professional experiences to our work and strive to understand the challenges facing the communities we serve.

We are a small but mighty team of people who care deeply about using our skills for impact. We’re low-ego, collaborative, curious, and serious about our mission. We are also joyful in how we work together and support one another along the way.

We are committed to equity, diversity, and inclusion. We know that a team with wide-ranging ideas, perspectives, and backgrounds fosters a stronger and more creative work environment. We especially encourage applications from people from underrepresented communities, including people of color, LGBTQ+ community members, people with lived experience of poverty or navigating social services, and people with disabilities.

As Regional Director, Charlotte, you will…

Build and lead the Charlotte market

• serve as One Degree’s primary leader and representative in Charlotte
• develop and maintain trusted relationships across Mecklenburg County government, community-based organizations, local intermediaries (e.g., 211), philanthropy, and other institutions
• represent One Degree at community meetings, convenings, events, and other opportunities across the region
• develop a deep understanding of Charlotte’s social-service infrastructure, relationships, strengths, needs, and technology landscape
• ensure our Charlotte strategy is informed by the organizations and communities we work alongside

Build partnerships and grow the pipeline

• own the local partner lifecycle from prospecting and relationship development through agreement, implementation, adoption, and expansion
• identify and secure anchor partners that can help build a connected Charlotte service network
• continuously develop and advance a pipeline of prospective government, nonprofit, and institutional partners
• partner with One Degree’s product team to lead discovery with prospective partners and understand their priorities, workflows, technology, and challenges
• translate relationships into concrete partnership opportunities, scopes of work, and implementation plans
• develop relationships with both senior decision-makers and the frontline teams responsible for making partnerships successful

Lead implementation and partner success

• personally own the successful implementation of One Degree partnerships across Charlotte
• work with partners to identify initial use cases, map existing workflows, and design practical implementation plans
• recruit, onboard, train, and activate participating community organizations
• support partners through change management and adoption
• build strong relationships with frontline navigators and service providers
• identify barriers to successful implementation and coordinate with One Degree’s national product, technology, and operations teams to solve them
• use data and partner feedback to understand what’s working, where adoption is breaking down, and what should change

Build a connected community network

• cultivate relationships across the broader network of organizations helping Charlotte residents access essential services
• identify organizations that should participate in One Degree’s initial network and bring them into the work
• build trust among organizations that may have experienced previous technology or coordination initiatives that did not meet community needs

Drive growth and sustainability

• share accountability for the performance and financial sustainability of the Charlotte market
• develop and advance earned-revenue opportunities with government agencies and other institutional partners
• develop and advance philanthropic and strategic funding opportunities in partnership with One Degree’s national team
• learn and navigate local government procurement, contracting, and budget processes
• manage the local partnership pipeline and contribute to Charlotte revenue forecasting and planning
• track Charlotte’s goals, milestones, KPIs, and commitments, including those associated with our GreenLight Fund partnership

As the Charlotte market grows, you’ll also help determine what additional local capacity is needed and may eventually build and manage a Charlotte-based team.

If you…

• are deeply connected to Charlotte and care about making your community work better for people who need support
• are the kind of relationship-builder people trust and who can turn that trust into action
• can walk into a meeting with a county leader, nonprofit CEO, funder, or frontline case manager and communicate effectively with each
• are a builder who gets energized by creating something new 
• take initiative and ownership without waiting for someone at headquarters to tell you what to do next
• can think strategically about where we’re going while personally driving the details required to get there
• enjoy both opening doors and doing the hard work required after the door opens
• are comfortable operating independently while collaborating closely with a remote, cross-functional team
• have strong judgment and know when to make a decision yourself and when to bring others in
• are comfortable with ambiguity and can create structure where it doesn’t yet exist
• care deeply about social justice, equity, and building systems around the needs and experiences of communities
• want to spend your days working on something that matters and helping people in meaningful ways

And have…

• 7-12+ years of mid- to senior-level professional experience with evidence of increasing responsibility
• existing, meaningful relationships across Charlotte and Mecklenburg County, including relationships with local government and community-based organizations
• demonstrated success developing and managing cross-sector partnerships
• demonstrated ability to turn relationships into concrete partnerships, programs, or other results
• experience owning complex initiatives from relationship development through execution
• strong project and stakeholder management skills
• excellent written and verbal communication skills
• experience with and/or understanding of software/technology solutions
• the credibility and judgment to independently represent One Degree with institutional and community leaders
• the ability to manage multiple priorities and move between business development, implementation, community engagement, and strategy
• comfort using data to understand performance and inform decisions

We care more about whether you have the relationships, judgment, and ability to successfully build and lead this work than whether you’ve held a particular title before.

Then you should…

Apply with:

• Your resume
• A brief cover letter telling us what excites you about building One Degree’s work in Charlotte and describing your connection to the Charlotte community. Note that One Degree values both lived and professional expertise. If applicable, please share in your cover letter any experience you have applying for, navigating, or helping others access social services or public benefits. 

Applications will be reviewed on a rolling basis. Applicants who apply by November 13th will receive priority consideration.

Our Hiring Process

Our hiring process will include an initial conversation with our team, an interview with One Degree’s CEO, a short take-home exercise, and conversations with members of One Degree and GreenLight Fund Charlotte. We will provide additional information about each stage in advance. If you require an accommodation to complete the application or participate in the hiring process, please contact [email protected]. Employment is contingent upon the successful completion of reference and background checks, consistent with applicable law.

Location and Travel

One Degree is a remote organization, but this position must be based in the Charlotte area. Being physically present and actively engaged in the community is a core part of the role. The Regional Director will regularly meet with partners in person, attend community events and convenings, and build relationships throughout Charlotte and Mecklenburg County. This position will also travel to California approximately four times per year for One Degree organizational retreats and may occasionally travel to other regions for business needs. Unfortunately, we cannot provide employment sponsorship at this time.

Benefits

One Degree offers comprehensive benefits, including paid time off with a three-week minimum for new employees that increases with tenure, plus 13 annual holidays, one floating holiday, one volunteer day, and a winter break at year-end.

We cover 100% of medical, dental, and vision insurance premiums for full-time employees and 75% for dependents. Additional benefits include a 403(b) retirement program with an employer match, a monthly remote-work stipend, and employee-funded flexible spending accounts for medical and dependent-care expenses.

Equal Opportunity Employer

One Degree is an Equal Opportunity Employer. No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, sex, pregnancy, marital or domestic-partner status, sexual orientation, gender identity, gender expression, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.

Beyond preventing discrimination and harassment based on protected categories, One Degree strives to foster an equitable, inclusive, and welcoming workplace.