One Degree Product Manager Remote · Full time Company website

Apply for Product Manager

One Degree is a California based nonprofit investing in next-generation service navigation solutions that empower people to build healthy and fulfilling lives by improving access to life-changing social services. In the U.S., over 90M people live in a household where it is a daily struggle to meet basic needs. We are public-interest technologists committed to building the digital infrastructure communities need to help families take on the challenges they face everyday. We listen to and learn from our communities to design technology that supports people on a path toward economic and social well-being. We bring our personal and professional experiences to our work and strive to understand the challenges facing the communities we serve. We are a small but mighty team of people who care deeply about using our skills for impact. We’re low-ego, collaborative, curious, and serious about our mission. We are also joyful in how we work together and support one another along the way. We are committed to equity, diversity, and inclusion. We know that a team with wide-ranging ideas, perspectives, and backgrounds fosters a stronger and more creative work environment. We especially encourage applications from people from underrepresented communities, including people of color, LGBTQ+ community members, people with lived experience of poverty or navigating social services, and people with disabilities.

As a Product Manager, you will…

• own a product area end to end, likely our AI-powered intake work, from requirements through QA and launch
• write and prioritize tickets, manage the backlog, and help prepare sprints of work for engineers and designers
• participate in technical discussions and flag when a decision in one part of the system could cause problems elsewhere, including how APIs and data flows connect across our products
• maintain and troubleshoot our live products across multiple regions
• manage relationships for some of our client and community partners
• support user research and data analysis to inform product decisions
• collect and synthesize feedback from front-line staff, partners, and users into clear requirements
• measure the impact of our solutions and pivot the approach based on what we learn  
• communicate progress, blockers, and tradeoffs to the Director of Product

If you…

• care deeply about social justice and equity
• want to spend your days working on something that matters, helping people in meaningful ways
• think in systems: you naturally consider how a decision affects other parts of the product, not just whether it's done
• can think about the big picture while still anticipating problems and getting the details right
• are excited about working on a small team where your weeks include cross-functional context switching between community feedback, communications, product, and partnerships 
• are comfortable with ambiguity and can structure your own work without heavy process
• are methodical, detail-oriented, and a clear communicator

And have…

• 5+ years of product management experience, or equivalent experience working closely with product teams
• proven ability to own a product component from concept to production
• experience working with APIs and designing data flows
• experience with data analysis, drawing conclusions from data to inform product decisions
• technical expertise or a solid understanding of agile software development practices, enough to follow and contribute to architecture conversations with engineers
• experience with ticketing/backlog tools such as Jira, GitHub Issues, or Trello
• experience working with both technical stakeholders (engineers, designers) and non-technical stakeholders (partners, front-line case managers, people seeking services)
• excellent written and verbal communication skills
• experience using AI in a professional product setting
• nice to have: experience with consent, legal, or HIPAA-related product work
• nice to have: experience in an impact-driven organization, including impact measurement
• nice to have: personal and/or professional experience with social services or benefits access

Then you should…

• Apply here by Aug 31st with
• Your resume
• A brief cover letter describing what excites you about this role

Our Hiring Process

Selected candidates will have opportunities to meet with the Director of Product and members of One Degree’s cross-functional and leadership teams. Additional information about each stage of the process will be provided in advance. If you require an accommodation to complete the application or participate in the hiring process, please contact [email protected].

Employment is contingent upon the successful completion of reference and background checks, consistent with applicable law.

More about One Degree and the Position

Location and Travel

One Degree is a completely remote organization, and candidates must be eligible to work and be based in the United States. San Francisco Bay Area candidates are preferred because this role will work closely with partners and activities in the region. This position will be required to attend occasional work events and business functions in the San Francisco Bay Area, Los Angeles, and other key regions. One Degree also holds required in-person organizational retreats two to four times per year. Unfortunately, we cannot provide employment sponsorship at this time.

Benefits

One Degree offers comprehensive benefits, including flexible paid time off, with a three-week minimum for new employees that increases with tenure, plus 13 annual holidays, one floating holiday, one volunteer day, and a winter break at the end of the year.

We cover 100% of medical, dental, and vision insurance premiums for full-time employees and 75% for dependents. Additional benefits include a 403(b) retirement program with an employer match, a monthly remote-work stipend, and employee-funded flexible spending accounts for medical and dependent-care expenses.

Equal Opportunity Employer

One Degree is an Equal Opportunity Employer. No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, sex, pregnancy, marital or domestic-partner status, sexual orientation, gender identity, gender expression, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.

Beyond preventing discrimination and harassment based on protected categories, One Degree strives to foster an equitable, inclusive, and welcoming workplace.