About Olfactory NYC

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us. We currently have three bustling NYC stores and on the heels of our successful pop-up at the Boston Seaport, we're excited to be opening a permanent location on Newbury Street!

What You'll Do

As an Olfactory NYC “scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador at off-site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision in all communication to foster strong client relationships
• Ensuring supplies remained stocked and refilled

What We’re Looking For

• Passion for customer service and hospitality
• Excellent communication skills
• Organized and possess a keen attention to detail
• Proactive, creative, and self-motivated
• Eager to learn new things
• Experience with Social Media platforms preferred
• Interest/ prior experience in fragrance and/or beauty preferred
• Ability to work flexible shifts - including weekends and holidays

Compensation and Perks

• Base pay: $16-$18 per hour (commensurate with experience)
• Customer tips: After an initial 10-15 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $22-28/hour on average, however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working Off-site Events (optional)
• Special "Double Tip Days"

Benefits

• Medical Insurance (full-time employees only)
• Employee Discount