Okularity, Inc. Manager, Case Operations Beverly Hills, CA · Remote · Full time Company website

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Okularity, Inc. helps photographers, photo agencies, and other rights holders identify and resolve unauthorized uses of their images online. We work at the intersection of photography, media, copyright, data, and technology, using internal tools to find image matches, organize evidence, and support copyright infringement mitigation matters. Our work requires precision, discretion, and strong judgment. We are a small, fast-moving company where the right person can have a meaningful impact, learn a highly specialized field, and help build the systems and processes that support our growing case operations.

Okularity is seeking a full-time Manager, Case Operations to serve as a trusted right hand in managing photography copyright infringement mitigation matters involving media companies, brands, agencies, law firms, public figures, and online publishers.

This is a detail-heavy, high-trust role for someone who is exceptionally organized, precise, visually sharp, and polished in written communication. The core responsibility is helping turn large volumes of raw data into accurate, well-documented, professional case materials.

The ideal candidate will be able to review and match photographs, run targeted reports, assemble evidence, cross-check license fee data, catalog findings, and edit demand letter templates with accuracy and discretion. Photography experience is a plus, but excellent judgment, careful proofreading, and strong attention to detail are essential.

Responsibilities

• Review found online uses of photographs and compare them against client-owned photographs.
• Identify true matches, possible matches, false positives, cropped images, edited images, screenshots, reposts, and other modified uses.
• Run targeted reports from internal systems and organize results into clean, usable case materials.
• Assemble and catalog supporting evidence, including URLs, screenshots, image records, dates, ownership information, usage details, and publication data.
• Cross-check matters against license fee data, client records, prior usage history, ownership information, and internal case notes.
• Prepare, update, and edit demand letter templates using matter-specific facts and supporting documentation.
• Proofread Word documents, correspondence, case summaries, and related materials for grammar, formatting, consistency, and accuracy.
• Help manage and prioritize matters based on match confidence, documentation strength, client ownership, and potential value.
• Correspond professionally with lawyers, companies, media organizations, agencies, and other outside parties.
• Maintain organized records and ensure case information is accurately entered and updated.
• Escalate uncertain, unusual, sensitive, or high-value matters for further review.
• Handle confidential client, business, legal, and celebrity-related information with discretion.

Qualifications

• Exceptional attention to detail and accuracy.
• Excellent writing, editing, proofreading, and document-formatting skills.
• Strong visual judgment and ability to compare images carefully.
• Ability to work through large volumes of data without losing precision.
• Strong organizational skills and ability to manage multiple matters at once.
• Comfortable using Word, spreadsheets, databases, dashboards, and web-based systems.
• Professional judgment and polished communication style.
• Ability to follow detailed instructions while also thinking critically.
• High degree of reliability, discretion, and ownership.
• Photography, photo editing, licensing, copyright, media, legal operations, paralegal, or case management experience is a plus.

Ideal Candidate

The right person is meticulous, trustworthy, and calm under detail-heavy work. They can spot subtle differences between images, catch typos before they become problems, organize information clearly, and communicate in a way that reflects well on the company. This person will wear multiple hats, but must be excellent at the core work: reviewing image matches, assembling evidence, cross-checking data, and preparing polished case materials.