NW Technology IT Field Service Technician Ferndale, WA · Burlington, WA · Full time Company website

Apply for IT Field Service Technician

We are a growing 22-year-old Managed Service Provider that supports and services IT for clients coast-to-coast. We are looking for an IT Technician to be part of our field team. The team member we are looking for will provide on-site front-line service, with the support of our call center team, to our clients in Whatcom, Skagit, and San Juan Counties.

A NW Technology Service Technician helps our clients operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, be customer-oriented, with troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients. No minimum billings or quotas. Quality service is our objective.

Benefits Include:

·        Health, Dental, and Vision Insurance

·        Paid time off, vacation

·        Training

·        Retirement

Job Type: Full-time (Monday – Friday)

Shift: 8:00am – 5:00pm

Experience Preferred: 2-year degree and 1-year experience.

Valid Washington State Driver’s license required. Company vehicles are supplied.

Must pass a criminal background check.

Must be able to lift up to 50 lbs.

Technologies used:

·        Microsoft 365 (Exchange, SharePoint, OneDrive, Entra AD)

·        Microsoft Active Directory

·        Desktop Operating Systems (Windows 10, Windows 11, Mac)

·        Desktop Applications (Outlook, Word, Excel, Teams, OneDrive)

·        Mobile Operating Systems (iOS, Android)

·        Networking (DNS, DHCP, connectivity)

·        Windows networking (File sharing, printing)

·        Voice-over-IP phone systems

·        Surveillance Systems, Network Video Recorders

·        Basic Ethernet termination and testing.

If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com