NOXX + COOKIES Security Manager Grand Rapids, MI · Full time

Cannabis security guard in charge


Role Summary

This Internal Security Manager position serves as the first line of defense for our customers and employees for any emergency situation that arises. Beyond your duties in greeting customers, verifying IDs at Reception, and directing traffic within and outside the NOXX/Cookies facility, you will also be responsible for managing and scheduling other security guards for the company. You will monitor CCTV cameras, patrol the facility, check locks, report suspicious activities, de-escalate situations, and oversee the overall safety and protection of the premises. You will work in close coordination with facility staff, ensuring a safe and secure environment.

Prior security, military, and/or law enforcement experience is highly preferred.


The Security Manager is responsible for:

  • Use de-escalation techniques to diffuse difficult customer interactions
  • Check ID of customers to ensure they are 21+
  • Be aware of, follow, and promote a compliant environment and culture
  • Monitor security cameras and patrol the premises
  • Check locks, report suspicious activity, interact with law enforcement, and oversee the general safety of the facility
  • Coordinate with local authorities as necessary
  • Manage and schedule other security guards for the company
  • Coach Security Guards as necessary to improve performance
  • Respond to overnight break-ins and police requests
  • Other duties as assigned by management.


The Security Manager role requires:

  • Four years of security, military, and/or law enforcement experience (highly preferred)
  • Must be over the age of 21
  • Must pass a criminal background check
  • Must be personable and able to de-escalate situations quickly
  • Ability to obtain private security guard certifications as necessary
  • Management or supervisory experience is a plus

Job Type: Full-Time

Benefits: Medical, Dental, Vision, Employee Discount

Work Location: Onsite

Full-Time employees are eligible for medical, dental, and vision coverage. NOXX is an Equal Opportunity Employer. NOXX is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at NOXX are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, family medical history or genetic information, family or parental status, height, weight, or any other status protected by the laws or regulations in the locations where we operate. NOXX will not tolerate discrimination or harassment based on any of these characteristics.


$18 - $19 per hour