Notgrass History Fulfillment Specialst Cookeville, TN · Full time

Apply for Fulfillment Specialst

Notgrass History is a family-owned corporation that exists to glorify God by producing materials centered in His Word that help parents train their children to honor God with heart, soul, and mind. We are on the lookout for talented, diligent, and energetic people who can help us accomplish our mission. https://notgrasshistory.com/

This person will serve homeschooling families around the United States by picking and packing orders for shipment. We are seeking a detail-oriented and reliable Fulfillment Specialist to join our team. In this role, you will be responsible for accurately fulfilling customer orders, processing incoming and outgoing inventory, and maintaining a clean, safe warehouse environment. Your primary goal will be to delight our customers with prompt and precise deliveries.

Key Responsibilities

• Order Fulfillment: Pick, pack, and seal order packages securely according to company standards; select cost-effective shipping options; contact customers directly when address clarification is required.
• Shipping & Receiving: Process small parcel and freight shipments; handle freight loading/unloading; stage packages for carrier pickup (USPS, UPS, FedEx); organize incoming inventory.
• Returns Processing: Inspect incoming returns promptly, update inventory for restock or clearance, dispose of unsellable stock, and coordinate details with Customer Care.
• Inventory & Materials Preparation: Stock packing supplies and shipping boxes; pre-pack literature, student workbooks, and curriculum package kits to prepare for peak seasons.
• Safety & Maintenance: Keep aisles clear, dust mop warehouse floors daily, dispose of trash weekly, and maintain a safe workspace.
• Team Collaboration: Support team members across departments, attend required company meetings or events, and maintain strong, positive working relationships.

Basic Qualifications and Expectations

• Must be 18 years old
• Must have a valid Tennessee driver's license
• Must be able to operate an extended van
• Must be able to lift up to 60 pounds
• Must be able to stand/walk for up to 12 hours
• Attention to detail and a commitment to delivering an exceptional customer experience.
• Strong communication skills to report inventory shortages, ask questions, and resolve shipping obstacles proactively.
• Ability to follow safety guidelines, company policies, and core values consistently.
• Flexibility to assist with cross-departmental tasks, seasonal prep, or company trade shows as needed.

Preferred Qualifications

• Computer experience
• Excellent communication skills
• Positive attitude
• Ability to think creatively

Application Details

By submitting an application, you agree to the following statement: "I understand that all information provided on this form is subject to verification, and I hereby give my consent to Notgrass History to investigate my background and qualifications using any means, sources, and outside investigators at its disposal. I understand that any wrong or incomplete information on this form may disqualify me for further consideration for employment or, if discovered after I am hired, may be grounds for my immediate dismissal. Finally, I understand that submission of this application does not necessarily mean that I will be hired. If I am hired, my employment will be at will, which means that either I or Notgrass History may terminate my employment at any time, with or without advance notice or reason."