Nonprofit Resources LLC Administrative Coordinator Rapid City, SD · Sioux Falls, SD · Remote · Full time Company website

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Nonprofit Resources is an Association Management Company. Nonprofit Resources was founded to help client organizations share resources and operate more efficiently. We have grown and now employ a highly qualified team of specialists who tackle everything from strategy and executive-level work to event management, marketing, graphics, technology, and operations. We enjoy long-term relationships with clients and specialize in meeting the needs of small and medium-sized nonprofits. Every member of our dedicated staff continues to pursue supplemental specialized nonprofit certificates and credentials. This keeps us at the top of our game and well-tuned into what is happening in the nonprofit arena. Nonprofit Resources is currently the most experienced and only accredited organization of its type in a five-state area.

Administrative Coordinators provide support to client associations through the Account Executive Manager or internally partnered staff. They are seen as the hands-on implementers responsible for completing important tasks across varied areas of client operations to support the growth and health of our association partners and NPR.  

The Administrative Coordinator may have varying levels of responsibility, depending on the supervisor’s needs and the organization’s size and budget. This person is task-oriented and able to handle projects quickly and efficiently, from beginning to end, with minimal supervision and full accountability. Compensation is based on association, experience level, and tenure. 

Duties may include, but are not limited to: 

• Checking and responding to client and NPR staff emails promptly. 
• Liaison with board and committee members and/or internal association staff. 
• Assist and work under the supervision of account executives, managers, supervisors, and/or company officers. 
• Creating, designing, and proofreading promotional materials, information, and announcements such as newsletters, flyers, brochures, directories, and other printed or digital materials. 
• Processing and responding to correspondence, memos, and letters. 
• Learn, understand, and be able to accurately use a variety of software programs. 
• Accurate data entry/maintenance in a variety of systems and tools. 
• Complete membership welcome packets, renewal updates, and retention. 
• Assist in preparing meeting materials for distribution. 
• Assist in meeting and event preparation according to the scope of work. 
• Demonstrate punctuality; be on time for meetings, calls, events, and project deadlines. 
• Produce badges, evaluation forms, certificates, and other materials needed for in-person and virtual events. 
• Prepare attendance/registration lists and reports as needed. 
• Attendance and hands-on assistance at certain client events. (decision made by supervisor and/or officers) 
• Assist with client constituent check-in, renewal, collection, or promotion calls. 
• Filing and organizing digital files. 
• Cross-train across multiple departments to meet the needs of our clients. 
• Prioritizing projects and tasks, seeking clarification from the supervisor in the case of competing projects. 
• Gathering content for and handling the website and website maintenance. 
• Produce online communications, including e-newsletters, surveys, blog posts, polls, and online shared documents. 
• Attendance at staff meetings and preparation of needed information for the meetings. 
• Keep an accurate track of all work time, categorized by client and project, through the online time tracking system. 
• Assist as needed with financial reporting and processes based on client needs. 
• Other duties as assigned. 

Skills Required: 

• Excellent digital and online platform skills. 
• Ability to self-teach, self-direct to learn new skills, knowing when to ask for help. 
• Interpersonal communication skills are a must; one is polite, professional, and friendly with partnered associations and internal teams. 
• Flexibility in work style, ability to shift gears and handle multiple different projects and tasks simultaneously. 
• Ability to manage a virtual work environment, ability to drive workload without on-site in-person supervision. 
• Willingness to learn and grow in duties, skills, and responsibility. 
• Excellent grammar, punctuation, and writing skills must be demonstrated. 
• Responsiveness: ability to track tasks and respond promptly to all communication. 

Required Qualifications: 

• Associate’s degree and/or 2-3 years of relevant association management experience or nonprofit experience.  
• Strong written and verbal communication skills.  
• Proven ability to manage varied tasks, prioritize effectively, and easily switch between clients and tasks.  
• Proficiency in Microsoft Office suite and online systems, including SharePoint and Teams. 

 

Preferred Qualifications: 

• Bachelor’s Degree and/or 3-4 years of relevant association management experience or nonprofit experience.  
• Proven ability to work effectively in a remote environment.  
• Previous association management company experience. 
• Previous Event and/or Operations experience.