Next Level Pros LLC HR Cooridnator & Assistant Pasco, WA · Full time Company website

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Next Level Pros is a business coaching and consulting company built for the trades. We partner with contractors, service business owners, and operators who are ready to stop running their business by the seat of their pants and start scaling with intention. Our clients are high-performing, big-personality owners who demand excellence — so we deliver it. Through one-on-one coaching, hands-on consulting, proven systems, and a community of fellow operators, we help trades businesses sharpen their strategy, tighten their operations, grow their revenue, and build the kind of company that runs without burning out the people inside it. We're not theorists. We're operators who've done the work, made the mistakes, and built the playbook. Every member of our team brings the same intensity, urgency, and standard of excellence we expect from our clients. We don't do average. We don't do slow. And we don't do excuses. Whether a business is doing seven figures and stuck, or eight figures and scaling fast, Next Level Pros exists to take it to the next level — and then the one after that.

⚡ HR COORDINATOR & ASSISTANT ⚡

Next Level Pros / NLP Management | Pasco, WA (in office) | Full-time | Hourly, non-exempt (overtime eligible)

Pay: $24 – $30 per hour, depending on experience

To apply: Gusto application + Culture Index survey (both required). See How to Apply below.

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THE SEAT

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I'm Sydney, Head of HR at Next Level Pros. I move fast. I need someone who moves fast with me and still gets it right. This role reports to me. We support a dozen companies and about 150 people, and are growing.

Every day has a rhythm: the same core tasks, done quickly and done right. Then there's everything else that lands on the desk. Some days you won't know what's coming. That's the job, and it's the fun part.

If you want a job that asks more of you, and keeps you busy, rather than staring at the clock- this is your seat.

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WHO THRIVES HERE

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- You move fast. Waiting around drives you nuts.

- You get it right. Speed doesn't excuse a wrong number or a missed form.

- You double-check details quickly, then move on.

- You want a to-do list that never runs out.

- You have a bias to action. You don't wait to be told.

- You're fine not knowing exactly what tomorrow brings.

- You keep confidential information confidential. Every time.

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WHO YOU'D BE BUILDING WITH

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Next Level Pros is a family of companies in coaching, roofing, home services (electrical, HVAC, and plumbing), medical, and more. NLP Management supports those companies with the HR, operations, and back-office help they need to grow.

We care about our people, we hold a high standard, and we like to have fun doing it.

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THE ROLE

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YOUR DAILY RHYTHM

- Onboarding: offer letters from approved templates, Gusto invites, I-9s, W-4s, background checks, first-day checklists. Every new hire payroll-ready before their first pay run.

- Offboarding: final-pay checklists, access removal, equipment back.

- Inbox and calendar: work the HR inbox and my inbox, answer routine questions, send sensitive items straight to me. Keep my calendar clean, no double-booking.

- Trackers: keep onboarding, offboarding, and employee records accurate across every company. Same day, every day.

- Payroll prep: chase hours, time, and commission reports before cutoff. Flag anything missing or off. I keep approvals and the final submit.

- Document prep: offer letters, memos, notes, simple reports, job postings, interview scheduling.

AND EVERYTHING ELSE THAT LANDS ON THE DESK

- New requests, quick fixes, events, follow-ups, whatever comes up. You grab it and run.

ON THE HORIZON

- Projects you'll jump into with me: an HRIS migration, our handbook and policies, and insurance consolidation across the companies.

You'll handle sensitive information every day: pay, personal records, hiring decisions, my calendar and email. Keeping it private isn't part of the job. It is the job.

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WHAT WE NEED FROM YOU

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- 1+ years of HR ( preferred), administrative, executive assistant, or office experience.

- Speed and accuracy. Both. Not one or the other.

- Strong discretion with confidential employee and company information.

- Comfortable with an HRIS or payroll system, and quick to learn new ones.

- Skilled in Google Workspace (Gmail, Calendar, Drive, Docs, and especially Sheets).

- Clear, direct, professional writing.

- You track every deadline and close every loop.

- Comfortable with Ai tools, including: GrokBot & Claude

Nice to have:

- HRIS experience (Gusto & Rippling a plus)

- Experience with Form I-9s, background checks, and new-hire paperwork.

- Experience supporting an executive's calendar and inbox.

- Experience in construction, trades, home services, or healthcare.

- HR coursework or certification (for example, aPHR or SHRM-CP), or real interest in growing in HR.

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SCHEDULE AND LOCATION

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- Schedule: Typically Monday–Friday, 8:30 AM – 5:00 PM PT, with a 30-minute lunch break

- Location: In office at 5715 Bedford St, Pasco, WA 99301 (not remote)

- Overtime is not part of this role unless approved in writing in advance.

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HOW YOU GET PAID

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- Pay: $24 – $30 per hour, depending on experience

- Classification: Hourly, non-exempt (overtime eligible)

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WHAT YOU GET

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- Benefits: Paid sick leave under Washington law. We plan to offer a full benefits package beginning in 2028.

- A front-row seat to how a growing group of companies is run, working directly with HR and leadership.

- Real HR experience across multiple businesses, with room to grow as we do.

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BACKGROUND CHECK AND EMPLOYMENT ELIGIBILITY

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Any offer depends on a background check that meets applicable law. All new hires must complete Form I-9 and show they're eligible to work in the United States.

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HOW TO APPLY

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Two steps. Both required, even if you found this posting somewhere else.

1. Apply through Gusto

2. Complete the Culture Index survey (about 10 minutes): https://go.cultureindex.com/p/WJMVKOCwARv

✅ Applications without a completed survey won't be reviewed. Need an accommodation to complete either step? Email [email protected].

Applications are reviewed on a rolling basis.

Next Level Pros / NLP Management is an equal opportunity employer. We are committed to building an inclusive team. All qualified applicants will receive consideration without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, citizenship or immigration status, veteran or military status, or any other status protected under federal, state, or local law.