New Vision Health and Wellness Front Desk Receptionist Euclid, OH · Full time
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We are seeking a friendly, organized, and dependable Front Desk Receptionist & Administrative Assistant to be the first point of contact for our office. This role is responsible for greeting clients and visitors, answering phone calls, managing appointment scheduling, and supporting the administrative team with day-to-day operations. The ideal candidate is professional, detail-oriented, and able to multitask in a fast-paced environment.

Description

Position Summary:

We are looking for a reliable and personable Front Desk Receptionist & Administrative Assistant to join our team. This position plays a key role in creating a welcoming and professional environment for our clients and visitors while supporting administrative operations behind the scenes. The ideal candidate will be organized, proactive, and comfortable working in a behavioral health setting.


Key Responsibilities:

Front Desk Duties:


  • Greet clients and visitors warmly and professionally
  • Answer, screen, and direct incoming phone calls
  • Manage check-ins and maintain client confidentiality
  • Schedule appointments and manage calendars for providers
  • Keep the reception area clean, organized, and stocked with materials

Administrative Support:


  • Assist with filing, scanning, and data entry of client documents
  • Prepare and process intake forms and new client paperwork
  • Support onboarding tasks and employee file maintenance
  • Manage incoming/outgoing mail and office supplies
  • Maintain communication between clinical and administrative teams

Required Qualifications:

  • High school diploma or equivalent required; associate’s degree preferred
  • 1+ year experience in a front desk or administrative role (preferably healthcare or behavioral health)
  • Proficient with Microsoft Office (Word, Excel, Outlook) and general office equipment
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to handle sensitive information with discretion and confidentiality

Preferred Qualifications:

  • Familiarity with electronic health record (EHR) systems
  • Experience working in a behavioral health or medical office
  • Bilingual (Spanish or other languages) a plus

Work Environment:

  • Office-based position with standard hours; occasional flexibility may be required
  • Fast-paced environment with a focus on client care and administrative accuracy


Apply for Front Desk Receptionist