New Dominion Mortgage is seeking a highly motivated individual to be a part of our vision-driven company. Join us in our achieving our vision of an "Easy Place For Loan Officers To Do Loans", because we believe when loans are easy... so is everything else. New Dominion Mortgage is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Join our dynamic team and be part of a company that values integrity, innovation, and teamwork. Apply today!

NOT HIRING JUST A PROCESSOR. 

We’re hiring someone who can Own The Loan & Pipeline from Loan Setup to Closing like it’s their business… because around here, it is! 

This isn’t a passthrough role where you just track files… YOU DRIVE THEM HOME! 

You run the playbook and lead the team to the end zone. Every. Single. Time. 

THIS ROLE IS NOT FOR: 

• People who need instructions to take action 
• People who think pipeline management is just about checklists 
• People who wait for things to go wrong before they act 
• People who can’t communicate with speed, confidence, and clarity… even when stress is high 

WHO YOU ARE: 

1. A proactive executor who sees the pipeline as a living, moving system and keeps it clean. 
2. Someone who gets it, wants it, and has the capacity to do it.
3. Humble enough to own the mistakes, hungry enough to take on more, smart enough to work with the team. 
4. Tech-savvy, and obsessed with real-time data and communication. 
5. A cross-functional mind who can switch between strategy and detail without missing a beat. 
6. Someone who knows that every file represents someone’s life… not just someone’s loan. 

 

WHAT YOU NEED TO WALK IN WITH:

• Mastery of Arive and lender portals: if you don’t know them like your favorite playlist, don’t apply.
• Broker-world knowledge: we need processors who are seasoned in the broker world.
• Tech fluency: if your tabs don’t stay organized, your files won’t either.
• Unshakeable urgency: There is no such thing as tomorrow; so do it today!
• Deadline obsession: we don’t miss closing dates. Ever. Period.
• Speed + Accuracy: 5 borrower conditions or less, CTC 72+ hours before close.
• Extreme organization: but fast. No perfection paralysis. Done is better than perfect
• Emotional resilience: this job is not for the soft-skinned or easily rattled.

🧠 THE JOB: Mortgage Loan Processor 

As our Mortgage Loan Processor, you will own the loan pipeline from the moment a file hits Loan Setup to the moment it’s closed. This role demands leadership, decisiveness, sharp communication, and operational precision. 

📦 Key Responsibilities 

Pipeline Management 

• Track, manage, and prioritize the active pipeline to hit all milestones 
• Review files for completeness and proactively resolve any documentation gaps
• Anticipate preventable conditions and clear all underwriting conditions.  

Quality Control & Compliance 

• Ensure files are submission-ready and meet all underwriting requirements 
• Participate in pre-closing audits and help resolve post-closing conditions 
• Uphold compliance with investor, agency, and regulatory guidelines 

Communication 

• Be the go-to contact for Loan Officers once the file enters processing,  
• Send timely updates at key milestones: Disclosures, Appraisal, Conditional Approval, etc.
• Own the communication rhythm and manage expectations while keeping the experience positive and professional 

Team Leadership & Coordination 

• Serve as the central liaison between loan officers and underwriters 
• Lead weekly pipeline meetings and reallocate resources to avoid bottlenecks 
• Flag training gaps, identify process issues, and collaborate with leadership to improve operations 

Technology & Reporting 

• Use Arive to manage pipeline workflows and internal communication 
• Keep detailed notes and audit trails to ensure transparency and accountability 
• Generate weekly reports to track pipeline health, CTC timelines, and fallout 

WHAT SUCCESS LOOKS LIKE: 

• Disclosures out on time, every time
• Files submitted to Underwriting in lightning speed
• Conditions cleared without chaos 
• Loans CTC’d 72 hours before close 
• NO missed closing... ever 
• Doing whatever it takes to get the job done!
• Loan officers get off the hamster wheel... because they have a partner in you.

🔐 CULTURE FIT MATTERS 

This role is built for someone who aligns with our company's mission and values: 

🧭 Our Vision: An easy place for loan officers to do loans. 

🎯 Our Mission: Helping loan officers get off the hamster wheel. 

Our Core Values

🌳 Plant the Tree – We do too much, never taking shortcuts 

🤝 Community Over Competition – We build each other up, never tear down 

🪞 It’s Me, Then You – We own our mistakes and learn from them

📍 Role Type & Location 

• Full-Time 
• Hybrid: Work from Home flexibility with in-office expectations 
• Must be comfortable working in both silo and team-based environments 
• Must thrive in fast-changing environments... what you’re doing today may evolve quickly as we grow 

If this sounds like a role you’ve already played… and crushed… 

If you believe you belong in the middle of the action… 

If you’re ready to own a pipeline like it’s your personal brand…