NetGO Inc. Salesforce Business Analyst (Senior Level) Remote · Full time

Apply for Salesforce Business Analyst (Senior Level)

NetGO, is a minority-owned Virginia-based business with strong qualifications in Building, Securing, and Managing IT infrastructure for Public and Commercial Sectors. NetGO holds a strong position and reputation providing support to various federal agencies to meet their small-business utilization requirements with high-caliber products and services offerings, for their critical business processes. Through our proven project management and cost engineering methodology services, we ensure that our clients get maximum return on their investment by managing systems to meet their current and future needs.

In this role, the Salesforce Business Analyst will integrate and implement the Salesforce platform. The ideal candidate will have experience in coordinating software application testing, recommending improvements, and ensuring the stability of the implementation.

Responsibilities:

• Utilize various techniques to gather, track, and analyze the requirements.
• Participate in client meetings and client stakeholders as well as internal meetings.
• Provide functional support to developers and the QA team.
• Author thorough, detailed, high-quality documentation of all aspects of the systems in question, including business requirements and use cases
• Assist in training new users, and grow the Salesforce.com skill set across the organization
• Effectively act as the liaison between our users, vendors, and the application development teams

Qualifications:

• 6+ years of hands-on work as a Business Analyst with at least three (3) years of SALESFORCE experience and integrated tools/platforms automation.
• Self-starter with experience working independently with a proactive working style
• Ability to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge
• A critical thinker with an appreciation for simple high-quality solutions