NappStar NYC Social Media Specialist New York, NY · Full time

Apply for Social Media Specialist

Requirements

• Self management skills
• Experience creating reels, and editing needed. Instagram preferably
• Must be willing to be on your feet the entire shift
• Must be detail-oriented and have the ability to multitask
• Ability to be efficient and productive in a fast-paced environment
• Must have enthusiasm and possess excellent customer service skills
• Enjoy working with people and possess a friendly and outgoing personality
• Must be a team player
• Develop ability to work without constant direct supervision and remain on task for extended periods of time
• Must be creative and willing to be on camera
• Must have experience editing digital content for social media platforms

Hours

• Full Time: (30 - 50 hrs)
• Part Time:(10 - 30 hrs)

Pay Structure

• $20-$23 per hour + Eligible for Team Bonus

Job Duties

• Clock In / Clock out for shifts
• Ensure you are in uniform, hair and make up standards
• Complete open / close tasks & forms per shift
• Follow salon standards for behavior and general workflow
• Acknowledge and greet everyone who enters and leaves the salon
• Offer excellent customer service
• Communicate effectively with Stylists about capturing client content
• Create and publish high quality digital content across multiple channels: YouTube, company websites, Facebook, Instagram, Tiktok, blogs, Snapchat, Mailchimp, and occasionally for print production (brochure, signage, etc.)
• Plan and execute all web marketing, email campaigns, social media, print marketing, and ad buying campaigns
• Design, build, and maintain social media presence; focus on social media strategy that converts to sales.
• Exceptional verbal and written communication skills; with the ability to communicate with all levels of the team
• Superb time management skills with a proven ability to meet & prioritize achieving deadlines
• Strong analytical and problem-solving skills
• Expert eye for design and image/brand compatibility
• Proficient in editing: Canva/Adobe Creative Suite, Instagram, Tiktok, Facebook and other Social Media apps
• Measures and reports performance of marketing campaigns and assesses against goals
• Brainstorms and implements new and creative growth strategies through marketing
• Collaborates with internal teams to optimize client experience
• Evaluates emerging apps
• Experience with Shopify marketing is a plus
• Handle client questions promptly, professionally and courteously
• Maintain complete confidentiality in all guest matters in accordance with company policy
• Training
• New Hires - participate in 30 day, 60 day & 90 day goals
• Participate in Monthly Check Ins
• Receive new monthly goal and discount code
• Talk about any issues, concerns, positive/negative feedback
• Maintain a positive attitude and contribute toward a quality work environment
• Regularly attend, participate in and support training and staff meetings
• Communicate to management any and all occurrences involving staff or clients in the salon that require attention
• Assist in all areas of salon operations as requested by management

Physical Demands:

• Must be willing to hold lighting equipment for an extended period of time
• Must be willing to lift / move delivery packages that are less than 30 lbs
• Must be willing to work on their feet all day
• Must be willing and able to go up and down the stairs (as needed)

Supplemental Pay

• Bonus pay