NappStar NYC Hybrid Assistant / Front Desk New York, NY · Part time

We are NappStar a salon that specializes only in Locs! We are looking for Salon Assistants to assist in loc services & with basic salon operations. Salon Assistants must be familiar with natural hair care maintenance, as their responsibilities may include but are not limited to: assisting with loc styles, loc care, haircare, washes, laundry, sanitizing salon tools, etc. Training is provided and mandatory for this opportunity.

About NappStar NYC

loc salon

Description

Pay:

$16/hr - $20/hr + 5% service sales + client tips


Responsibilities

  • Must be coachable and adaptable
  • Welcome customers and identify their preferences by asking pointed questions
  • Apply hair treatment products, as needed (e.g. ACV treatments, scalp treatment oils, and hydrating masks)
  • Coming in to work camera ready to be showcased on Social Media
  • Form bonds with loyal customers and remember their hair preferences
  • Ensure tidiness of beauty stations and sterilize tools, as needed
  • Maintain Laundry and overall tidiness of stylist tools
  • Refill stylist products
  • Check in / out clients at the front desk
  • Do spin cycles to ensure cleanliness and order during the day.


Required Skills

  • Excellent communication skill with clients & team members
  • Physical stamina to shampoo multiple clients every shift
  • Shampoo & comb retwist experience
  • Experience with other loc services is a plus.


Job Duties:

  • Be on time for shift
  • Clock In / Clock out for shifts
  • Maintain a positive attitude and contribute towards a quality work environment
  • Perform services within time standards
  • Adhere to the uniform standard (including hair)
  • Complete open / close tasks per shift 
  • Follow our salon standards for services, behavior and general workflow
  • Have complete knowledge and understanding of all services and products while educating and training clients in these areas
  • Keep a clean & hygienic work space
  • Service clients within NappStar standards for quality of service and time standards
  • Develop professional relationships with regular clients & welcome new clients
  • Assist fellow stylists with services during downtown to ensure no wait time for clients
  • Communicate effectively with Front Desk team about service pricing and client notes
  • Participate in creating content with the social media team for salon marketing
  • Offer professional salon experiences to every client
  • Participate in Check Ins & Reviews 
  • Offer client service Redo’s at no-charge 
  • Maintain a consistent, regular attendance record
  • Properly care for equipment and use proper amounts of product 
  • Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures
  • Communicate to management any and all occurrences involving staff or clients in the salon that require attention
  • Maintain complete confidentiality in all client matters in accordance with company policy
  • Handle client questions and concerns professionally 
  • Provide accurate, appropriate and immediate responses to all requests by clients ensuring complete client satisfaction
  • Possess the ability to work without direct supervision
  • Regularly attend, participate in and support training and staff meetings for the salon
  • Assist in all areas of salon operations, as requested by management
  • Work during black out dates and required working days
  • Be flexible with your schedule, supporting the needs of the salon


Salary

$16 - $20 per hour