Life House Hotels on Nantucket Sister Ship - Restaurant Server (Dining & Cocktail) Nantucket, MA · Full time

Apply for Sister Ship - Restaurant Server (Dining & Cocktail)

LIFE HOUSE & CO. - JOB DESCRIPTION: RESTAURANT SERVER

RESTAURANT SERVER

A Restaurant Server is responsible for delivering a memorable dining experience for all guests. Restaurant servers will maintain strong floor presence and ensure service consistently runs smoothly. The Server is a main point of contact and ambassador, he/she will guide guests through their meal in a warm, accommodating, and professional manner. We are seeking a motivated candidate with abilities to remain calm under pressure, a team player and uphold a sense urgency throughout each shift.

Responsibilities 

• Greet tables promptly
• Answer questions about menu items
• Accurately take customer orders and properly relay to the kitchen staff
• Facilitate fulfilling drink orders with the bar team 
• Gracefully suggest/upsell additional menu items, including specials, desserts, and drinks
• Memorize the menu for on-demand recitation and questions about ingredients
• Utilize the POS system to accurately calculate the patron's bill
• Perform all opening and closing side work duties efficiently and consistently
• Handle cash with detail and accuracy 
• Offer special assistance to patrons with specific needs, such as highchairs for children
• Fulfill Cafe Orders utilizing espresso equipment 

Ideal Candidate 

• Team player, hard worker, multi-tasker and detail oriented
• Knowledge of the food & beverage as a craft – or enthusiasm to acquire that knowledge 
• Genuine desire to be helpful: able to jump in and assist other departments when necessary
• Works cooperatively with others in all situations

Requirements & Experience

• Clear understanding of the English language (verbal and written)
• Ability to respond to emergency situations to avoid endangering themselves or others
• Ability to lift up to 50 lbs and stand, up to 8 hours per shift
• Working knowledge of all basic steps-of-service and serving etiquette
• Working knowledge on food allergens & alcohol safety awareness (i.e.: ServSafe, etc.)
• Working knowledge on basic classic cocktails and spirits
• Working basic wine knowledge 
• Flexible in schedule and willing to meet the demands of a complex operation
• Time management skills
• Willingness to comply with all food safety procedures

Compensation & Benefits 

• Competitive hourly wages + tips
• Paid Time Off (PTO) such as sick leave.
• On the job training
• An environment that encourages initiative, leadership, and continuous improvement
• Working with highly talented people who are extremely passionate about their craft
• Leadership & professional development growth opportunities