Business Process Manager
MV Learning, a social impact ed-tech company, is seeking a Business Process Manager to join their dynamic team. The ideal candidate will have a unique blend of technical expertise and strategic vision to drive transformative process improvements and growth for the Company.
Project management. You are the architect of our task management software and tools. You will help team members manage their projects and tasks, holding them accountable to deadlines and supporting them in achieving their deliverables. You will be the owner and supervisor of OKR’s and KPI’s of the Company and ensure data and reports are accurate and current. You will analyze challenges, develop efficient project plans, and lead teams to on-time, quality completion.
Trello & Hubspot Expert (open to using ClickUp). You will have experience and be fluent in using these tools, helping our company level up its abilities by using the full capabilities of these tools and training the team on best practices. You will also be fluent in using ChatGPT and comfortable learning and navigating.
Business Process Improvement and SOP Optimization. You will audit team workflows and SOP’s to identify gaps, broken processes, and opportunities for streamlining, automation, and seamless integration of tools. You will be responsible for creating new SOP’s and ensuring SOP’s are accurate across departments. This will help build greater capacity for the team and improve operational efficiency.
Company Leader. You will lead team meetings, ensure that every meeting has an agenda, action steps are outlined, and task cards are created and monitored for follow up and execution. You will be a part of the business leadership team and participate in creating and supporting the strategic direction of the business. You will act as the liaison between ownership and company department heads.
- Strong experience in project management, business process, and SOP management.
- Great writer and communicator with natural critical thinking and problem-solving skills
- Expert in Trello and Hubspot. Open to using ClickUp.
Compensation: salary and performance bonuses
Join MV Learning to drive efficiency and growth in the ed-tech sector.