Mr. Clean Port-a-Potties Customer Service Coordinator Remote · Full time Company website

The Customer Service Coordinator will be the friendly and efficient point of contact for Mr. Clean Port-a-Potties' customers.

Description

About Us: At Mr. Clean Port-a-Potties, we take pride in being #1 in the business of #2. Serving the Midwest with top-notch portable sanitation solutions, we ensure our customers' events and projects run smoothly. We're looking for a dedicated and friendly Customer Service Coordinator to join our team and provide exceptional service to our customers.


Job Description:


Responsibilities:


  • Answer incoming calls and inquiries with a friendly, Midwestern vibe
  • Provide accurate pricing information and take bookings
  • Enter order information into our software system
  • Generate route sheets using our routing software
  • Re-arrange routes as needed and coordinate with field staff
  • Handle customer inquiries and resolve issues promptly
  • Maintain clear and effective communication with customers and team members
  • Ensure high levels of customer satisfaction through excellent service


Requirements:


  • Excellent communication and customer service skills
  • Ability to work independently in a remote setting
  • Strong organizational and multitasking abilities
  • Comfortable with technology and software systems
  • Previous experience in a customer-facing role preferred
  • Reliable internet connection and a quiet workspace


Compensation:


  • Hourly rate: $18 - $22 per hour, based on experience
  • Opportunity for performance-based bonuses


Why Join Us?


  • Work remotely from the comfort of your home
  • Be part of a supportive and dynamic team
  • Opportunity to grow within the company
  • Make a positive impact by providing essential services to our community


How to Apply:¬†Please send your resume and a brief cover letter explaining why you would be a great fit for this role to [email protected]. We look forward to hearing from you!

Salary

$18 - $22 per hour