Moxie Sozo Account Coordinator Boulder, CO · Full time Company website

Apply for Account Coordinator

We’re looking for a dedicated Account Coordinator to join our all-star accounts team. This person will support the senior accounts leaders in delivering website, branding, and packaging-focused projects, and ensuring we’re exceeding client expectations.

Key Responsibilities

• Provide daily account support to senior accounts team
• Deliver an exceptional level of attention to detail, including proofing and crafting quality written correspondence 
• Proactively communicate with clients on a daily basis in a professional manner
• Be a positive, highly motivated self-starter with a willingness to do anything and everything to deliver amazing client service
• Prepare account service-related documents, such as meeting agendas, meeting reports, proposals, and other client communication
• Participate in and document discussions during client meetings
• Understand client needs, their industries, branding, competitive positioning, and key goals
• Continually seek ways to add value to the client-agency relationship
• Help to translate client needs and project objectives to the internal teams
• Support the creation of key client deliverables, including strategy, secondary research, planning, design, and presentations
• Coordinate vendor communication, quote review, and follow-up, including verification of production specs
• Ensure schedules, budgets, and plans are in place and on target
• Remain up-to-date with print, digital, and social media best practices
• Identify opportunities for internal collaboration and knowledge sharing across accounts

Experience and Qualifications

• 0-2 years of experience in an agency environment
• Extremely organized
• Positive, upbeat attitude
• Excellent verbal and written communicator
• Thrive in a fast-paced and ever-changing environment 
• Ability to be nimble and resourceful, work under tight deadlines, and respond to shifting priorities across multiple client accounts
• Ability to build and nurture strong working relationships
• Able to translate complex concepts and processes in an easily understood way
• Obsessive about caring for the client and exceeding their expectations
• Adept at using project management and communication tools
• Naturally curious; fascination with learning and applying creative and critical thinking to challenges

Reporting Structure

This position currently reports to the Group Account Director.

Full-Time Benefits

• Multiple medical, dental, and vision plans
• Three weeks (15 days) PTO
• Twelve (12) paid holidays
• Paid holiday break between Christmas Eve and New Year's Day
• Five (5) paid volunteer days
• Hybrid schedule (2–3 days in office, very flexible)
• 401(k) with match after (6) months of full-time regular employment
• Employee milestone sabbaticals
• A creative, supportive, and casual work environment