Morse Clinic of Durham, PC Front Desk Durham, NC · Full time

Responsible for working with billing specialist, authorization specialist, typing, filing, phone screenings and secretarial duties. Any employee in this classification interacts with patients, visitors and staff and must have positive people skills by performing the following duties.


Greeting and checking in patients as they arrive.*

Confidentiality/HIPAA/42 CFR Extra awareness while speaking with patients at front desk and while on phone with other patients around.

Completes Central Registry/dual enrollment communications with all OTP within a 75-mile radius.*

Directs patients for medications, toxicology screening, doctor visits and counseling appointments.*

Collects fees and prints receipts.*

Enters payments, post individual accounts daily to the computer general ledger.*

Answers telephone, takes messages as appropriate.*

Screens and schedules intake appointments.*

Builds new patient chart in Methasoft.*

Prepares daily deposits for the bank.*

Observes organizational safety practices.*

Completes all training requirements.*

Adheres to company standards of conduct as delineated on the statement of ethics signed during new employee orientation.*

Maintains a cooperative and positive attitude and approach to patients, staff and visitors.*

Performs other duties at the request of the Program Director*


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, Google Apps including Google Drive, and Methasoft.

Education/Experience: High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.


$15 - $18 per hour