Monarch Behavioral Health PLLC Intake Specialist San Antonio, TX · Part time

We are searching for an Intake Coordinator with experience in the mental health field. Responsibilities include greeting clients, answering client calls and questions, providing outstanding support to our clinicians, and other daily tasks as assigned. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! This is a part-time and potentially full-time position, working in office.

About Monarch Behavioral Health PLLC

Monarch Behavioral Health, PLLC is a thriving group practice that is located in Stone Oak. This is an exciting opportunity for the right candidates to be a part of a group practice that offers mentoring, teamwork, self-discovery, and growth as a clinician.

Description

Responsibilities

  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
  • Set appointments for potential clients that meet our criteria to keep our clinicians' schedules
  • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our office is running at peak efficiency
  • Familiarity with medical billing and coding is preferred


Qualifications

  • Previous medical billing and coding experience a plus
  • Strong computer and data entry skills
  • Must provide excellent customer service
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency


Benefits:

• Options to provide services via telehealth and in-person

• Access to comprehensive test library

• Administrative and scheduling support

• Peer and case consultation

• Flexible hours (Independent Contractors set their own schedules)

• Access to HIPAA compliant personalized email, and telehealth platform

• Referrals are steadily available. 

• Competitive compensation

Salary

$14 - $17 per hour