Monarc, Inc. Assembly & Service Technician Chicago, IL · Part time Company website

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We are a sports tech company revolutionizing football training with the Seeker, the world’s first and only robotic quarterback system. We work with elite programs and athletes across the country, allowing teams to automate practice and empower athletes to train at a higher level than ever before. Our technology is a proven way of improving operational efficiency, expediting player development, and winning more games. At Monarc, we empower athletes by engineering tomorrow’s solutions today.

Job Title: Assembly & Service Technician (Sports Technology)

 

Location: Chicago, IL (Onsite)

Travel Required: Yes (Approximately 40%)

 

Company Overview:

We are a sports tech company revolutionizing football training with the Seeker, the world’s first and only robotic quarterback system.

We work with elite programs and athletes across the country, allowing teams to automate practice and empower athletes to train at a higher level than ever before. Our technology is a proven way of improving operational efficiency, expediting player development, and winning more games.

At Monarc, we empower athletes by engineering tomorrow’s solutions today.

 

Job Summary:

We’re looking for a mechanically-minded and travel-ready technician to join our team in Chicago. You’ll play a critical role assembling Seeker Robots, supporting customers with installs and repairs, and traveling to troubleshoot and implement solutions in the field. This is a hands-on role ideal for someone with technical skills and a passion for football—especially if you’ve worked in equipment or operations within a football program.

 

Key Responsibilities:

*Assembly and Maintenance*

-         Assemble Seeker Robots and related equipment at our Chicago Headquarters

-         Conduct routine diagnostics and maintenance of robotic systems

-         Support quality control efforts and documentation of system builds

*Customer Implementation & Field Support*

-         Travel to team facilities to deliver, install and test systems

-         Diagnose and repair hardware issues onsite and remotely

-         Train customer staff on hardware basics and routine care

*Internal Coordination & Feedback*

-         Work closely with the Customer Success and Sales teams to log and resolve service tasks and system issues

-         Collaborate with Engineering team to improve field reliability

-         Document and share field feedback to support product development and process improvements

-         Create reports and presentations as necessary to management on status of assembly, servicing and reliability

 

Qualifications:

-         Hands on mechanical aptitude and comfort using tools

-         Experience in technical assembly, field service or repair roles

-         Ability to lift up to ~75 lbs and work in athletic training environments

-         Valid Driver’s License and ability and willingness to travel frequently, sometimes on short notice

-         Excellent problem-solving skills and professionalism in customer settings

-         Team-oriented mindset with excellent communication skills

 

Bonus Qualifications:

-         Bachelor’s Degree

-         Experience as an equipment manager or operations professional within the collegiate or professional football space

-         Familiarity with the Seeker Robot and/or former user or operator of the Seeker

 

Compensation & Benefits:

-         Salary: $55,000 - $75,000 annually (depending on experience)

-         Benefits: 75% premium coverage for health, dental and vision

-         Matching 401K

-         Opportunity to directly impact athlete development at the highest levels of sport