Modus Inc. Transportation Manager Tulsa, OK · Part time Company website

Apply for Transportation Manager

Modus removes barriers through innovative transportation solutions, education, and advocacy. Our transportation program provides safe, reliable rides so individuals and families can get to their appointments safely, consistently, on time, and with dignity. Our trusted Modus Drivers don’t just provide a lift—they offer a lifeline. With every mile, we’re breaking down barriers and opening doors to health, education, opportunity, and hope. Modus is the only nonprofit in the nation that exists solely to provide access to the social services provided by nonprofit organizations, remove obstacles for folks who experience transportation vulnerability, and reduce transportation costs for nonprofit organizations.

ROLE AND RESPONSIBILITIES 

Coordination of Transportation 

• Schedule and dispatch Drivers to appropriate locations according to predetermined schedules, customer requests or immediate needs. 
• Communicate ride details and updates to Drivers and clients. 
• Monitor real-time traffic conditions and driving obstacles (e.g. construction, road closures, events) and communicate information to Drivers 
• Track the location of Drivers for efficiency and safety purposes. 
• Work with Director of Operations to ensure Modus vehicles are under covered parking on evenings expecting bad weather. 

Customer Service 

• Provide courteous and professional assistance with incoming communications (phone calls, emails, text messages, etc.), from clients and drivers. 

Data Management & Record Retention 

• Enroll new riders submitted by partner agencies into the Modus system, ensuring accurate and complete intake information. 
• Process fuel receipts, logging them in OneDrive. 

Miscellaneous 

• Ensure all Modus vehicles are parked every evening and their keys are returned.  
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• Contribute to office cleanliness and organization as needed (e.g., light vacuuming, tidying common areas) to ensure a welcoming environment for the following business day 
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• Lock office building if last person in office. 

QUALIFICATIONS AND EDUCATION REQUIREMENTS 

• High School Diploma or GED equivalent (bachelor’s degree preferred) 
• Must pass a background check. 
• Proven experience working as a dispatcher and in the transportation/logistics fields is preferred. 

PREFERRED SKILLS 

• Strong coordination, communication, and phone and computer technology skills. 
• Previous experience as a dispatcher or in a relevant position. 
• Tech-savvy with knowledge of relevant methods and fast typing/data entry skills. 
• Familiarity with emergency procedures and guidelines. 
• Excellent organizational and multitasking abilities. 
• Sound judgment, critical thinking, and problem-solving skills. 
• Strong clerical and organizational skills for managing schedules, routes, and personnel. 
• Proficiency in using computers for scheduling and dispatching duties. 
• Ability to multitask and remain calm under stress. 
• Effective communication and customer service skills. 
• Rapid and accurate data entry. 
• Ability to schedule and follow through with callers. 
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