Duties & Responsibilities:
- NOC Experience Required
- Med Management Focused Position
- Strong attention to detail when navigating client's medication counts pertaining to refills, prescription changes, scheduled overnights and partnered program necessesities.
- Experience with KIPU, Microsoft Office / Excel / Teams, etc. preferred
- Maintain Respect and Compassion with clients and staff at all times
- Provide accurate and reliable documentation of medication counts
- Support coverage for Ohana's second location as needed
- Reliable with attendance when scheduled
- Remain emotionally regulated and professional with staff and clients at all times
- Shift management with client med-pass, breathalyzing (BA), and urinary analysis (UA)
- Print, create and prepare client scheduled UA's for the following day
- Provide conflict resolution, safety, and maintain calm redirection in high stress moments
- Listen to and support clients, while redirecting to connect with their treatment team when applicable
- Strong communication with clients and staff with emphasis on professionalism
- Relate professionally, ethically, and compassionately to clients, peers, and staff at all times
- If workload with Med Management permits, offer assistance with other shifts with intakes, discharges, uploading paperwork
- Relaying accurate and appropriate information via Outlook, Shift Notes, Teams
- Provide assistance with all departments as needed in the supervision of residents
- Enforcement on structure, accountability, and client regulated obligations (house rules, etc.)
- Monitors the needs and behaviors of residents
- Shift notes on client behavior, incident reports and warning signs
- Maintains current and valid driver's license and vehicle insurance
- Ability to drive work van in the case of an emergency (such as resident's requiring urgent medical attention, etc.)
- Documenting any client activities throughout the shift
- Maintains house cleanliness and upkeep and enforces this with clients
- Attends and participates in staff meetings and trainings, if able
- Coordinate and encourage client engagement and attendance
- Participates in the development of quality improvement projects
- HIPAA compliant at all times
- Helpful and adaptive with assistance in all staff departments
- Serve as a point of de-escalation for both client and team relations
- Excellent analytical and problem-solving skills
- Provide a mentorship in example to clients to create an environment of growth
- Maintain a safe, supportive, and secure environment for both clients and staff
Summary
As an overnight Mental Health Technician, you play a vital role in fostering a safe, supportive, and empowering environment for the women at Ohana Recovery Residences. Reporting to the Chief Operations Officer of Ohana, you’ll provide compassionate, trauma-informed care while maintaining professionalism, empathy, and structure. Responsibilities include medication management, clear and accurate documentation, and strong communication for the clinical and administrative teams. This role requires a calm and grounded presence, effective crisis-intervention skills, and the ability to support both clients and staff collaboratively. Your commitment to ethical conduct, teamwork, and growth helps uphold the mission of Ohana Recovery Residences, to help guide women toward lasting wellness, stability, and recovery.