As a Mental Health Technician, you play a vital role in fostering a safe, supportive, and empowering environment for the women at Ohana Recovery Residences. Reporting to the Chief Operations Officer of Ohana, you’ll provide compassionate, trauma-informed care while maintaining professionalism, empathy, and structure. Responsibilities include medication management, clear and accurate documentation, and strong communication for the clinical and administrative teams. This role requires a calm and grounded presence, effective crisis-intervention skills, and the ability to support both clients and staff collaboratively. Your commitment to ethical conduct, teamwork, and growth helps uphold the mission of Ohana Recovery Residences —to guide women toward lasting wellness, stability, and recovery. Shift is 3:00pm - 11:30pm
Medication Management Experience preferred
Offer assistance with intakes, discharges, client support, performing room searches regularly, sign in and sign out clients, chore enforcement, delivering amenities as requested, and relaying accurate and appropriate information to the clinical and administrative team.
This role provides support across two company locations. Employees in this position are expected to maintain the flexibility to report to and work from either location based on operational needs and staffing requirements.
Transportation (regularly rotated): Regularly transport clients in a 14-seater transport van to and from program, store runs, off-site meetings, off-site Saturday outings, & when applicable airport pickups, ER/UC transport, program scheduled appointment transportation, & property evacuation.
Compassionate reinforcement of structure, accountability and regulated obligations for clients
Monitor the needs and behaviors of residents
Complete Daily shift notes on client behavior, incident reports and warning signs.
Excellent documentation of analytical and problem-solving skills in all communication programs
Supporting Client House Meeting when applicable
Maintained current and valid vehicle insurance and California's driver license.
Driving residents in case of an urgent matter; such as medical, doctor visit, property evacuation, etc.
Maintains general house cleanliness and upkeep and enforces this with clients
Validate clients expression of feelings while maintaining neutrality towards their experience.
Performs general staff lounge cleanliness tasks including bathroom upkeep and sanitation.
Provide conflict resolution, safety, and maintain calm redirection in high stress environments
Strong communication with clients and staff both verbally and written.
Relate professionally, ethically, and compassionately to clients, peers, and staff at all times
Serve as a point of de-escalation when applicable with clients and team relations
Attends and participates in staff meetings and trainings
Coordinate and encourage engagement with client group attendance and offsite activities
Participates in the development of quality improvement projects pertaining to the house
HIPAA compliance
Helpful and adaptive with assistance in all staff departments.
Exceptional understanding of the following programs: KIPU, One Step, Microsoft Suite.
Provide a mentorship to clients to create an environment of growth based of their individualized needs provided by their clinical team.
Maintain and nurture a routine understanding of on-going client medication changes, deliveries and refills.
Report and escalate all high-level client and staff interactions with Leadership.
Maintain a safe and secure environment for both clients and staff at all times
$21 - $24 per hour