Mission Thrift LLC Production Associate Edgewater, FL · Full time Company website

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A new way to shop with a purpose. We’re excited to announce the upcoming launch of Mission Thrift, our brand-new thrift store that will directly support the work of Christian Hospitality Network. Address: 3042 S Ridgewood Ave, Edgewater, FL 32141 At Mission Thrift, you’ll find a great selection of high-quality, pre-loved items—from stylish clothing and accessories to unique furniture and home goods. But here’s the best part: every single purchase you make directly supports our mission. With 100% of profits going directly to Christian Hospitality Network, this store will provide a sustainable funding source for missionaries to have access to GetAway retreats to allow them and their families a place to be refreshed while serving on the mission field. Follow us on social media or visit our website to stay up-to-date on the latest information.

Key Responsibilities / Essential Functions

Operations

• Ability to produce quick and accurate work in a face-paced environment, successfully staying above company average of pieces produced per hour. 
• Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides.
• Effectively use the donation receiving script to communicate appreciation, the SMCo Story, the mission you represent, and Corner of Your Field to donors.
• Is able to daily perform any of the required job duties within the processing team. This includes all requirements related to accepting donations, presorting and pricing merchandise.
• Help maintain clean and well organized reception, presort and processing areas.
• Adhere to, daily, all employee policies and procedures outlined in the Employee Handbook and the SMCo Thrift Stores’ Mission Statement. 
• Ability to recognize quality merchandise and effectively research market value of product.
• Work with and effectively communicate with the Processing Manager, other processing employees and donors on a daily basis. 
• Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break room(s), restrooms and other public areas, to ensure the safety and health of customers and employees.

Customer / Community

• Provide a friendly and joyful welcoming to all customers and donors when they enter the store and throughout their shopping experience.
• Work with the Processing Management team to establish and maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.
• Communicate, daily, all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager, in order to ensure all issues are handled properly and in accordance with company policies and procedures.
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