MFIT Technology Solutions LLC
Helpdesk Tech 1
Corsicana, TX
·
Full time
Company website
MFIT Technology Solutions is seeking a motivated and technology-oriented Help Desk Technician to join our growing team. This is an excellent opportunity for someone looking to start or advance a career in Information Technology. Previous experience is preferred but not required. We are willing to train the right individual who demonstrates a strong work ethic, a passion for technology, and a desire to learn.
About MFIT Technology Solutions LLC
MFIT Technology Solutions provides managed IT services, cybersecurity, cloud solutions, VoIP communications, and technology consulting for businesses throughout Texas. We are committed to delivering exceptional service while helping organizations leverage technology to achieve their goals.
Description
As a Help Desk Technician, you will provide technical support to our clients, assist with troubleshooting hardware and software issues, and help maintain IT systems. This position is primarily office-based but requires travel to client locations as needed. Occasional overnight travel may be required for projects and client support.
Responsibilities
- Provide technical support via phone, email, remote access, and in person
- Troubleshoot computer, printer, network, and software issues
- Set up and configure desktops, laptops, mobile devices, and peripherals
- Assist with Microsoft 365 administration and end-user support
- Document support requests, resolutions, and system changes
- Install and maintain hardware and software solutions
- Support network equipment, VoIP systems, and cybersecurity solutions
- Travel to client sites for onsite support and installations
- Participate in after-hours support when necessary
Qualifications
- Strong interest in technology and information systems
- Excellent communication and customer service skills
- Ability to learn new technologies quickly
- Strong problem-solving and organizational skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Ability to travel and stay overnight when required
Preferred Qualifications
- Previous help desk, technical support, or customer service experience
- Familiarity with Microsoft Windows, Microsoft 365, networking, or cybersecurity concepts
- Technical certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus but not required
Benefits
- Competitive pay based on experience and qualifications
- Hands-on training and career development opportunities
- Company-provided tools and resources
- Opportunity to work with a variety of modern technologies
- Paid vacation and sick time accrued after one year of service
- Growth opportunities within a rapidly expanding technology company
Salary
$12 - $16 per hour