Metanoia Professional Counseling Services, PLLC Mental Health Associate San Antonio, TX · Part time Company website

Apply for Mental Health Associate

Metanoia Counseling is a trauma-informed, holistic mental health practice in San Antonio, TX, dedicated to fostering healing, growth, and connection. Our team values compassion, collaboration, and integrity in all that we do — for our clients, our community, and one another.

Key Responsibilities

• Oversee day-to-day administrative operations of the practice
• 
  
• Manage scheduling, phone calls, and client intake coordination
• 
  
• Support clinicians with documentation, systems management, and communication
• 
  
• Assist with billing coordination, insurance verification, and records maintenance
• 
  
• Maintain confidentiality and uphold HIPAA standards at all times
• 
  
• Ensure the physical and emotional environment of the office remains trauma-informed and client-centered
• 
  
• Coordinate with vendors, maintain supplies, and assist with special projects or events
• 
  

Qualifications

Required:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 
  
• Minimum 2 years of administrative or office management experience (healthcare or counseling setting preferred)
• 
  
• Excellent communication, organization, and multitasking skills
• 
  
• Proficiency with Microsoft Office Suite and Google Workspace
• 
  
• Professionalism and discretion in handling confidential information
• 
  
• Compassionate, reliable, and client-centered demeanor
• 
  

Preferred:

• Experience in mental health, wellness, or nonprofit environments
• 
  
• Familiarity with EHR systems (TheraNest, SimplePractice, or similar)
• 
  
• Knowledge of insurance and billing processes
• 
  
• Bilingual (English/Spanish)
• 
  

Benefits & Growth Opportunities

• Supportive, wellness-oriented work culture
• 
  
• Professional development and training opportunities
• 
  
• Flexible scheduling
•