Made with traditional loop-wheeled fabrics, sustainable textiles and contemporary approaches to design, our garments are of timeless style and exceptional quality. From designs to fabrics to manufacturing techniques, everything we do is guided by the aspiration to create versatile, comfortable and authentic basics—made with consideration for the environment and gratitude for the people who wear our garments. Sustainability, social responsibility, our customers' and colleagues’ well-being are close to our hearts. With our timeless and high-quality basics, Merz b. Schwanen is successful in over 35 countries and we are excited to open our first retail store in the United States.

About Merz b. Schwanen

Made with traditional loop-wheeled fabrics, sustainable textiles, and contemporary approaches to design, our garments are of timeless style and exceptional quality. From designs to fabrics to manufacturing techniques, everything we do is guided by the aspiration to create versatile, comfortable, and authentic basics—made with consideration for the environment and gratitude for the people who wear our garments. With our timeless and high-quality garments, Merz b. Schwanen is successful in over 35 countries.

The Role’s Purpose

As a Shop Assistant, you play a vital role behind the scenes in keeping our Soho store running smoothly. You ensure that the back-of-house is calm, well-organized, and fully functional—supporting the sales team and enabling them to focus on delivering exceptional customer experiences. From receiving deliveries to maintaining a pristine stockroom, your work contributes directly to the rhythm and efficiency of the store.

Your Responsibilities

• Receiving deliveries and unpacking, labelling, and organizing new inventory
• Performing regular cycle counts and helping maintain inventory accuracy
• Keeping the stockroom and all back-of-house areas clean, organized, and efficient
• Preparing garments for the sales floor by tagging, steaming, folding, and sorting them by style and size
• Supporting sales associates during peak times by processing go-backs and assisting with replenishments
• Acting as a door concierge, greeting customers and managing the flow of traffic into the store during busy periods
• Remaining flexible and available to work on weekends and public holidays when needed

The Qualities You Embody

• A strong sense of order and structure, with attention to detail in both product handling and workspace upkeep
• A reliable, steady presence who takes pride in keeping things behind the scenes running smoothly
• Physical comfort with unpacking boxes, organizing stock, and steaming garments
• Eagerness to learn and adapt to the store’s systems and workflows
• A calm and collaborative approach, especially during busy periods
• Alignment with our values of thoughtful craftsmanship, sustainability, and quality in every detail
• Accountability for your tasks and a proactive, solution-oriented mindset

Our Offer to You

Sustainability, social responsibility, our customers' and colleagues’ well-being are close to our hearts.We are a family-run business that values respectful, honest, and loyal relationships with our employees. We offer an inclusive work environment and a constructive feedback culture. You will be part of a supportive team of passionate individuals that aim to make a difference in the garment industry. Employee benefits include:

• Up to 10 days of paid time off
• Up to 7.5 days of paid sick leave
• Generous product discounts
• Up to 12 weeks of paid parental leave

We look forward to receiving your application and hopefully welcoming you at Merz b. Schwanen soon!

Salary range

$17 - $19 per hour