Merced Heart Associates Medical Receptionist Merced, CA · Full time Company website

Merced Heart Associates is seeking a professional, detail-oriented Front Desk Receptionist with a Medical Assistant certification to join our team. The ideal candidate will bring prior experience in a medical office setting, excellent organizational and communication skills, and a strong commitment to patient care. Bilingual abilities in Spanish or Punjabi are a plus but not required.

About Merced Heart Associates

Here at Merced Heart Associates, we are committed to providing comprehensive cardiovascular care with a patient-centered approach. From the moment you step into our inviting and modern facility, you'll experience a warm and welcoming atmosphere designed to put you at ease. Our team of highly skilled and compassionate cardiologists, nurses, and support staff are dedicated to your cardiovascular health. Prioritizing patient education and involvement in the decision-making process, ensuring that you are well-informed about your heart health and treatment options.

Description

Key Responsibilities

  • Greet and assist patients in a friendly and professional manner.
  • Schedule appointments and manage the office calendar.
  • Verify insurance information and process patient check-ins and check-outs.
  • Answer phone calls, respond to inquiries, and direct calls appropriately.
  • Collect co-pays and balance payments.
  • Maintain patient records and ensure all documentation is accurate and up-to-date.
  • Assist with general administrative and clinical support tasks as needed.

Qualifications

  • Certification Required: Medical Assistant certification.
  • Experience Required: Minimum 1 year of experience as a receptionist or medical assistant in a healthcare environment.
  • Proficiency in using electronic health record (EHR) systems and Microsoft Office Suite.
  • Excellent interpersonal and customer service skills.
  • Strong attention to detail and ability to multitask in a fast-paced setting.
  • Language Skills: Spanish or Punjabi speaking is a plus.

Why Join Us?

Merced Heart Associates offers a supportive work environment and opportunities for growth. As part of our team, you’ll play a critical role in ensuring exceptional care for our patients.

We provide:


  • Competitive pay
  • Full medical and dental benefits package
  • Retirement plan
  • Professional development opportunities


Salary

$17 - $18.5 per hour