MentorHub Director of Program Operations Remote · Full time

MentorHub is seeking an experienced and results-driven Director of Program Operations to lead all aspects of its new MentorHub Fellowship.

Description

Job Title:                 Director of Program Operations (1 FTE)

Reports To:             Chief Executive Officer

FLSA Status:           Exempt – Salary

Location:                 Remote - Some Travel Required

 

ORGANIZATION OVERVIEW

MentorHub (“Supportive Accountability Hub, Inc.”) was founded as a nonprofit 501c3 in 2020 to advance equitable and unfettered access to evidence-based behavioral health, education, and human services for people everywhere. Today, we work side-by-side with practitioners, researchers, and communities to create technology and specialized mentoring programs that remove systemic, geographic, and social barriers to receiving effective and affirming support.

As a young nonprofit, MentorHub offers entrepreneurial and mission-driven professionals a rare opportunity to grow with an organization that is committed to creating networks of care, opportunity, and belonging that leave no one in the margins. One way we are working to achieve this mission is through the launch of The MentorHub Fellowship. This one-year paid Behavioral Health Workforce Development Program will prepare individuals with valuable lived experience for careers in mental health while delivering clinically supervised, evidence-based mentoring support to individuals living in Mental Health Professional Shortage Areas through MentorHub’s TRY Mentoring Program. 


POSITION OVERVIEW

MentorHub is seeking an experienced and results-driven Director of Program Operations to lead all aspects of its new MentorHub Fellowship and related programming. Reporting directly to the CEO, the Director of Program Operations will be responsible for designing and implementing all aspects of the Fellowship for its inaugural cohort of Fellows. This includes day-to-day administration of Fellowship activities from Fellow recruitment and selection, managing the MediCal Peer Support Specialist certification process, securing fieldwork opportunities aligned to Fellows’ individual goals, coordinating personalized career development coaching and experiences, and supporting employment placement for each Fellow post-Fellowship.  

Additionally, the Director of Program Operations will be responsible for building the systems and processes needed to scale and replicate the MentorHub Fellowship as part of MentorHub’s larger goal of making effective and affirming support more available, accessible, and affirming of those persistently underserved by current mental and behavioral healthcare delivery systems. 

 

KEY RESPONSIBILITIES:

  • Design and document the ’24-’25 MHF experience, structure, and processes.
  • Implement an effective Fellow recruitment and selection process.
  • Plan and execute Fellow onboarding/orientation.
  • Support pre-certification registration, training processes, and completion.
  • Assist with exam registration, preparation, and completion.
  • Set up fieldwork opportunities aligned with Fellow/employer needs, including the TRY Mentoring Program
  • Individualized professional development assessment, planning, and coaching process.
  • Plan and implement regular professional development experiences for fellows, including networking events, site visits, trainings, rotations, etc.
  • Develop training materials, rubrics, and resources to support program & Fellow development.
  • Collaborate with Fellows, partners, and teammates to continuously evaluate, enhance, and improve existing programs.
  • Create and coordinate the activities of an advisory board that will speak into the Fellowship’s development.
  • Manage all aspects of program-based execution, including grant administration, program documentation, compliance, time/record-keeping, and reporting.

 

QUALIFICATIONS:

  • Bachelor's degree in a relevant field (e.g., nonprofit program management, public health, social work, or a related discipline).
  • Program management experience required.
  • Experience with managing a remote team/program is highly desired.
  • Knowledge of the mental health sector is highly preferred.
  • A commitment to MentorHub's mission and values.

 

WORKING CONDITIONS:

  • Works remotely, with occasional in-person meetings/travel as required.
  • Occasional evening or weekend work may be necessary, particularly around grant submission deadlines.

 

COMPENSATION:

The salary for this full-time position is $60,000 per year. MentorHub provides the following benefits to our team to help support a healthy work/life balance:

  • Health Care Plan (Medical, Dental & Vision)
  • Company Paid Life Insurance
  • 401(k) We match 100% of employee contributions up to the first 3% of pay and 50% of employee contributions on the next 2% of pay, and staff is 100% vested upon enrollment
  • Unlimited Paid Time Off
  • 20 paid holidays
  • Flexible, remote workplace

 

Americans with Disabilities Act

Employees must be able to perform all essential job functions, with or without reasonable accommodation.


MentorHub values a diverse workplace and strongly encourages all genders, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. MentorHub is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

 

Salary

$60,000 - $60,000 per year