MCG Homes LLC Office Assistant Fernandina Beach, FL · Full time Company website

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MCG Homes, located on Amelia Island since 2009, is your trusted custom home builder and remodeling specialist. We pride ourselves on integrity, skill, and clear communication, ensuring your satisfaction every step of the way. MCG Homes proudly delivers every part of the residential construction process with expertise and dedication. We can handle everything from new construction to remodeling, to boutique commercial work. Over the past decade, we've bought, sold, and renovated hundreds of homes in northeast Florida, showcasing our commitment to quality work and delivering exceptional results. With each project, we not only achieve success but also improve the lives of our valued customers.

Office Assistant

Northeast Florida

About MCG:

MCG is a dynamic construction company offering services in Northeast Florida, including Nassau, Duval, and St. Johns counties. Our business is built on three pillars: Custom Residential Homes, Mid- to High- End Remodeling, and Commercial Projects. MCG is dedicated to crafting exquisite spaces which epitomize elegance, quality, and innovation, all while providing meaningful work to our employees. We specialize in creating custom-designed homes and buildings which harmonize with the stunning coastal landscape, offering our clients a lifestyle of luxury and comfort. We seek to grow our team and strengthen our company culture by hiring an Office Assistant.

Core Values:

At MCG, everything from hiring, daily tasks, client and vendor interactions, performance reviews, and everything in between is integrated with our Core Values.

• Integrity: We believe in honesty and transparency, ensuring clients can trust us for every aspect of their project, and employees can trust us with their livelihoods.
• Excellence: From the smallest remodel to large-scale commercial construction, we strive for excellence in craftsmanship and attention to detail, while consistently exceeding expectations.
• Humility: We understand that we're here to serve. We listen to clients' needs and work collaboratively to achieve their vision.
• Education: We value continuous learning and improvement. We stay current on the latest techniques, materials, and safety standards to ensure clients get the best possible solutions.

Role:

As an Office Assistant, you are the first impression MCG makes to those who come through our office doors or call our number. You will keep our office running smoothly, welcoming all guests, and making sure the right information gets to the right people. If you are organized, personable, and detail-oriented, apply today!

Responsibilities:

• Hospitality: Greet customers and vendors as they enter the studio. Offer beverages while they wait or browse the studio.
• Cleaning: Maintain the office space and conference room for client readiness. Keep the coffee bar clean and the mini fridge stocked. Vacuum rugs as needed.
• Answer Telephones: Direct calls, provide information, and take and distribute messages.
• Email System: Manage the office email account and direct messages where needed.
• Data Entry: Enter information into our databases, and coordinate through emails or JobTread.
• Research: Search files, databases, or reference materials to obtain needed information.
• Supplies: Order and manage supplies for the office and for hospitality.
• Miscellaneous: Other daily responsibilities as assigned.

The Type of Person Required:

• Education: High School Diploma or GED 
• Experience: Familiarity with JobTread, or systems like it, is a plus, as well as the ability to learn quickly.
• Knowledge: Knowledge of administrative protocol and office procedures, as well as systems for word processing, managing files, and keeping records.
• Relational Skills: Have the ability to provide exceptional customer service, using principles and processes that support MCG’s Core Values. Have the ability to assess the customer's needs, and meet those needs with a high quality of service. 
• Communication Skills: Must have the ability to communicate well over the phone, ask clarifying questions, and take down accurate information for contact and messages.
• Flexibility: A proactive mindset — always looking for ways to help others.
• Best Practices: A sensitivity to problems, with the ability to tell when something is wrong or is likely to go wrong. This does not involve solving the problem, only recognizing that there is a problem and getting it in front of the right person.

Who is Your Manager?

The Office Assistant reports directly to the Human Resources Manager.