McCreary Dentistry Patient Care Coordinator Pensacola, FL · Full time Company website

Apply for Patient Care Coordinator

Our office is fast-paced and high-tech, so you must be willing to work hard and have excellent communication and computer skills to succeed in this position. We are highly committed to working as a team and maintaining a positive work environment. About Us: McCreary Dentistry was established by Dr. James McCreary, Jr. in 2003. The team consists of 8 full time employees: 2 dental assistants, 2 hygienists (+ 2 part time hygienists), and 4 administrative employees. We see patients of all ages, and many of them have been patients of the practice for nearly 20 years. We work in an upbeat and patient-friendly office environment and are proud to know our patients by name when they walk in the door. Our office hours are Monday through Wednesday from 8 AM to 5 PM and Thursday from 7 AM to 3 PM. Our team gathers each day for a morning huddle at 7:50 AM (Mon – Wed) and 6:50 AM (Thurs).

Job description:

General dentistry practice seeking an experienced and dependable Patient Care Coordinator to join our team. Our office is fast-paced and high-tech, so you must be willing to work hard and have excellent communication and computer skills to succeed in this position. We are highly committed to working as a team and maintaining a positive work environment.

Responsibilities will include:

• Welcome patients; provide them with iPads to complete new patient forms and health history updates.
• Handle patient’s requests quickly - return phone calls, monitor patient’s time spent in the reception room, and respond to electronic appointment requests.
• Call patients to confirm appointments and fill schedule as openings become available.
• Keep all patient records current - update phone numbers, addresses, medications and health history updates.
• Verify insurance benefits and input breakdown of benefits in Dentrix.
• Answer phone calls from existing and new patients; gather information and schedule appointments.
• Serve as a back-up to Treatment Coordinator and present treatment plans to patients as needed.
• Communicate with back office to verify appropriate next steps are scheduled and all patients leave with an appointment.
• Check out patients; collect patient’s portion and post payment in patient’s account.
• Learn to operate new office technologies as they are developed and implemented.

Qualifications

• Candidates must be familiar with dental terminology, dental records, and insurance verification procedures.
• Team players with the ability to multitask who have strong communication, computer and customer service skills desired.
• Minimum of one year of office experience; preferred two years of experience.
• Dentrix experience preferred.

Compensation and Benefits

• We offer a competitive hourly rate and bonus eligibility based on office productivity.

About Us: McCreary Dentistry was established by Dr. James McCreary, Jr. in 2003. The team consists of 10 employees – 2 dental assistants, 4 hygienists, and 4 administrative employees.

We see patients of all ages, and many of them have been patients of the practice for nearly 20 years. We work in an upbeat and patient-friendly office environment and are proud to know our patients by name when they walk in the door.

Our office hours are Monday through Wednesday from 8 AM to 5 PM and Thursday from 7 AM to 3 PM. Our team gathers each day for a morning huddle at 7:50 AM (Mon – Wed) and 6:50 AM (Thurs). The Patient Care Coordinator works half day on Fridays as well.

Patient Care Coordinator Hours: Mon - Wed (8 AM - 5 PM), Thurs (7 AM - 3 PM), Fri (8 AM - 12 PM)

Benefit Conditions:

• Waiting period may apply

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Hours per week:

• 30-39

Typical end time:

• 5PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Application Question(s):

• Why are you interested in working at McCreary Dentistry?
• Do you have experience with insurance verification in the dental field?
• Do you have experience working with Dentrix?

Experience:

• Dental office: 1 year (Required)

Work Location: In person