Martino Health & Wellness
Front Desk Receptionist
Lowell, MI
·
Grand Rapids, MI
·
Full time
Company website
We are seeking a highly organized and personable individual to join our team at Martino Health & Wellness as a Front Desk Representative. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and administrative support. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.
Description
Responsibilities:
- Welcome and greet guests with a friendly and professional attitude.
- Answer phone calls and direct them to the appropriate person or department.
- Provide information about company services, locations, and policies to visitors.
- Keep the reception area and common spaces clean and organized.
- Schedule appointments and coordinate provider schedules.
- Assist with administrative tasks like filing, data entry, and document preparation.
- Work with colleagues to ensure smooth office operations.
- Order office supplies as needed.
- Handle confidential information with integrity.
- Help with special projects as assigned by management.
- Maintain confidentiality according to HIPAA guidelines.
Requirements:
- Excellent customer service and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication skills, both written and verbal.
- Ability to prioritize tasks and manage time effectively.
- Attention to detail and accuracy.
- Professional appearance and demeanor.
- Ability to stay calm under pressure.
- Familiarity with office equipment like printers, scanners, and phone systems is a plus.
If you're interested in joining our dynamic team and meet the qualifications, we encourage you to apply for this position.
Salary
$14 - $16 per hour