Mapistry Solutions Engineer Berkeley, CA · Full time Company website

Love figuring out problems? Want to solve them to have an environmental impact using software? Like working with people, such as you consider yourself an "extroverted engineer"? That is the job of an environmental Solutions Engineer! A solutions engineer is the implementation lead (aka problem solver) for customers' environmental and industrial needs in the Mapistry environmental compliance and data platform. You will collaborate closely internally with Customer Success Managers and fellow Solutions Engineers, share case studies with potential customers via the Marketing team, and work with the Product team to build new use cases into our software.

Description

Company Overview

Mapistry enables manufacturing and industrial companies to comply with environmental regulations for air, water, and waste through an easy-to-use software platform. We work with some of the most innovative and coolest companies in the industry, from self-driving vehicles to cement manufacturers. Unlike other EHS software, we only focus on environmental programs, not safety, because it enables us to solve complex environmental challenges better than any other tool. 


Role Description

A solutions engineer will use their subject matter expertise of the industrial & environmental space to lead onboarding of customers onto Mapistry, configure analytics dashboards with customer compliance data, and provide use cases for product development. Solutions engineers are part of a small, tight-knit team, and new members are an integral part of scaling Mapistry at a rapid pace.


As the technical advisor to our customers, some of the key duties include:

  • Translating complex air and water permits and other requirements into Mapistry’s software while working closely with the Customer Success team to ensure technical setup is accurate, for ultimate launch and success by the customer
  • Providing insight and actionable advice both internally and externally with the goal of customers getting the most from the Mapistry software
  • Informing the product team of gaps or new features that would significantly add value to the software
  • Researching and developing use cases that provide important context for new or improved software features to aid in the prioritization of software development


Ideally, you are based in the SF Bay Area or willing to relocate for hybrid work. We’re currently fully remote and exploring 2-3 days / week in our Berkeley office. There is lots of flexibility in this (e.g. some weeks may all be remote).


Core Skills

  • Curious, creative, responsive, organized, collaborative, and kind
  • Three years in a fast paced environmental, industrial or startup environment
  • Love a good challenge and can identify and recommend creative improvements & solutions - just because something was done one way before, doesn’t mean it's the right way!
  • Strong technical background in environmental/civil engineering, environmental science/policy, or related fields, which contributes to your knowledge of environmental compliance requirements for industrial facilities and other Environmental, Health & Safety (EHS) and/or Sustainability
  • Strong project management skills, effectively communicating with clients directly and taking ownership of tasks to complete your projects
  • Able to maintain a high level of activity, working on multiple projects, and working effectively in a team environment
  • Exceptional analytical and conceptual thinking skills and pay strong attention to detail 
  • Ability to influence and collaborate with stakeholders to identify acceptable solutions
  • Customer-centric mindset which empowers the team to take ownership of issues and follow through to completion
  • Excited about influencing the foundation of the Solutions Engineering team and improving internal processes


Bonus Skills

  • Knowledge of SQL and/or BI tools for analyzing, visualizing, and configuring large datasets
  • Product Management experience or general experience applying technical expertise to software
  • Previous experience at a SaaS startup with less than 50 people
  • Expertise in stormwater/wastewater, hazardous waste, air permitting/compliance, TRI reporting, and/or sustainability


What You Get

  • A collaborative environment where you can protect the environment and industrial jobs (e.g., transportation, manufacturing, and heavy industry) 
  • Competitive compensation with stock options
  • Multiple medical and dental options (some 99% paid for by Mapistry)
  • Unlimited PTO (typically folks take at least 3-4 weeks) plus holidays (typically 10 days)
  • Paid maternity & paternity leave
  • Cell phone reimbursement
  • Flexible work schedule
  • 401k


Salary

$75,000 - $110,000 per year

Salary

$75,000 - $110,000 per year