Mango Cannabis Lansing Store Manager Lansing, MI · Full time Company website

Mango is seeking a dependable, professional, and self-motivated Retail Manager to join our team. This position ensures accurate order fulfillment, safe delivery, and excellent customer service, while also supporting in-store operations as needed.

About Mango Cannabis Lansing

Mango Cannabis is a leading, multi-state dispensary chain proudly serving customers across Oklahoma, New Mexico, New York, and Michigan — with continued expansion on the horizon. We’re dedicated to delivering exceptional customer experiences through our commitment to quality, education, and professionalism. As a fast-paced, high-volume operation, we take pride in fostering a positive and energetic work environment where motivated individuals can thrive, grow, and make a meaningful impact in the cannabis industry.

Description

Must have management experience.

Mango Cannabis is a leading multi-state cannabis retailer dedicated to providing top-tier products and customer experiences. With a strong presence in multiple states Michigan and a rapid expansion into new markets, we are looking for passionate leaders to help drive our success.

Role Description

This on-site leadership position requires a proactive and strategic manager who can lead by example, develop high-performing teams, and drive consistent sales performance. You will be responsible for fostering a culture of accountability, excellence, and growth while ensuring the store operates efficiently, compliantly, and successfully.

Responsibilities


  • Lead, coach, and mentor a team of 25 employees to achieve individual and collective performance goals
  • Set and uphold high standards for customer experience, store presentation, and operational consistency
  • Analyze sales trends and KPIs to identify opportunities, set targets, and execute action plans
  • Foster a results-driven and collaborative culture that encourages professional growth and leadership development
  • Ensure compliance with all local, state, and company regulations, including Metrc and CRA guidelines
  • Oversee inventory integrity, product tracking, and daily cash handling procedures
  • Collaborate cross-functionally with company leadership to align store performance with organizational goals
  • Conduct regular team check-ins, reviews, and performance evaluations
  • Recruit, onboard, and retain top talent through thoughtful hiring and structured training
  • Act as the face of the brand in-store, embodying the company’s mission and values

Qualifications

Team Leadership: Ability to inspire, manage, and develop large, diverse teams

Sales-Driven Mindset: Understands how to motivate staff to hit sales targets and increase revenue

Operational Oversight: Skilled in managing inventory, cash handling, scheduling, and daily retail workflows

Customer Service Excellence: Builds a welcoming, responsive, and loyalty-focused customer experience

Problem Solving & Critical Thinking: Quick to assess challenges and implement practical, efficient solutions

Accountability & Time Management: Can independently manage priorities and hold others to high standards

Adaptability & Flexibility: Thrives in dynamic environments, able to shift gears quickly when needed

Communication: Delivers clear, constructive communication with staff, leadership, and customers

Technology Proficiency: Experience with retail tech, POS systems, and compliance platforms (e.g., Metrc, Dutchie) (NOT REQUIRED)

Hiring & Talent Development: Experience in recruiting, onboarding, and performance coaching

Compliance Knowledge: Familiarity with regulated industries (bonus for cannabis-specific compliance)


Salary

$52,000 - $52,000 per year