Manatee Energy Operations Project Coordinator Somerville, MA · Full time

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Manatee Energy is on a mission to make heat pumps the obvious choice for every American home.

In an industry where 70% of installations are done incorrectly and pricing is a mystery, we're building something radically different. By automating 60% of the installation process through proprietary software, we've cracked the code on making heat pumps affordable and accessible. We believe there's no reason two neighbors should pay different prices for the same installation.

Our vision is bold but simple: replace every fossil fuel heating system in America with clean, efficient heat pumps. Not as a premium luxury, but as the only logical choice for heating and cooling.

Our mission

Heat pumps should be the new normal. Manatee is different from most HVAC startups because we're trying to do two things at once: deliver affordable installations and grow. We save homeowners money while still giving every home a rigorous system design and good project management.

Here's how we pursue that:

• Software built in-house. We build our own tools to run Manual J and Manual D analysis, so every system is engineered, not guessed. Everything is handled on our internal platform, purpose-built to automate a ton of design work, communication, & dispatch coordination.
• Research we publish. We test new systems, such as Midea window-unit heat pumps and Daikin Altherma air-to-water heat pumps, and publish what we learn, along with best practices. That helps consumers trust new brands and helps the rest of the industry move forward with us.
• New products, brought to market. Our work goes beyond heat pumps. We test new heat pump water heaters and help bring it to market, facilitate electrical upgrades with load balancing monitors, and connect residents with great deals on traditional solar (& soon, balcony solar!) alike.
• Funding that backs the mission. We've received multiple grants totaling hundreds of thousands of dollars, which help us deliver on this work across Massachusetts.

Our momentum

We started about three years ago, and we've grown quickly every year since. Last year we completed roughly 65 to 70 installations. This year we're on track for about 110. With this year's grant funding, we're building a team that can deliver 200+ affordable installations a year, while still publishing research and building internal tools that make us more efficient.

Why this role matters

Manatee runs on cash flow, and this role is where it all comes together. Think of this person as our de facto financial analyst: you'll track and report on millions of dollars flowing in and out of the business, and project what comes next so we can plan hiring and growth with real numbers.

Rebates, warranties, and permits are how we get paid, and you'll push every stalled job the rest of the way to 100% so we actually collect. You'll also own data quality and completeness across our systems.

This is not a back-office role. You'll work directly with the founders, with real ownership and a lot of trust, and flex into project management and sales support as needed. It's full-time and permanent, with a path toward operations or finance leadership as we grow.

What you'll do

Operations & financial tracking (the core of the role)

• This is one of the most important operations roles at Manatee: the money, paperwork, and follow-through behind every installation run through you
• Track, report, and monitor millions in cash flow in & out of our operations, and project future cash flow & growth plans
• Track warranty registrations and claims across our equipment and installations
• Manage Mass Save and other rebate submissions end to end, and follow through on recovering them
• Track permitting status across active jobs and keep things moving with inspectors and town offices
• Keep installation records organized so nothing falls through the cracks between signed proposal and paid-out job

Flexible project management & sales support

• Coordinate scheduling and handoffs between sales, design, and the install crews
• Support project management and sales tasks as capacity requires; it's a startup, and priorities shift

Who we're looking for

• Highly organized, with a track record of tracking many open items without dropping any
• Comfortable with ambiguity and a role that evolves as the company grows
• Interested in building real expertise over a couple of years, not just passing through
• A strong communicator with homeowners, inspectors, rebate administrators, and the internal team
• A team player who's comfortable at a small startup, and quick to follow up

Life at Manatee

We're a small, lean startup of six to ten people, based at Greentown Labs alongside other climate and renewable energy startups. Everyone knows each other, and we stay local and experimental.

Compensation & benefits

• $65,000 to $80,000 base salary
• Equity, with a one-year cliff, becomes part of the offer after your first year
• 2–3 weeks PTO plus holidays
• Health coverage, expected to start Q1 2027
• 401(k) plan