Magic Make Readies Crew Leader Richmond, VA · Full time

Crew Leader - Richmond Region


Crew Leader

A Crew Leader is responsible for overseeing and working with teams of employees and motivating them to complete their job duties effectively. Their duties include training new employees and providing Team Members with daily objectives, developing and implementing reward systems to motivate employee productivity and communicating with upper management to determine the best methods for meeting business goals. This position will lead/support the team to deliver outstanding make ready quality and ensure 100% scores on every apartment delivered. The Crew Leader reports to the Maintenance Director.


I.                   Essential Job Functions:

Must take pride in their work 

Strives to perform make ready duties in the most time-efficient manner and complete work in time allotted for each job

Ensures excellence in painting, repair, and first impression 

Assists in managing all scheduling, ordering, and coordination of assignments 

Inspects apartments continuously, recording, and correcting deficiencies 

Identifies items for repair and remedies any plumbing, electrical, appliance or general maintenance deficiencies. 

Identifies items for repair for HVAC systems and provides recommendations for repairs.

Successfully paints units using the paint sprayer as well as brush and rollers.

Successfully completes make ready turn checklists ensuring 100% completion and satisfaction 

Identifies opportunities to save time and reduce expenses throughout make ready process without hindering quality 

Maintains a service-oriented environment by exhibiting a professional appearance and attitude 

Training and advising other team members on essential job functions

Understand and communicate the importance of safety practices

Maintains and provides preventive maintenance on company vehicle

Maintains a satisfactory driving record if driving a company vehicle

Maintains and tracks inventory of supplies and equipment

Contacts properties for formal quotes and estimates

Demonstrates and communicates a commitment to company goals and values



II.                 Other job functions:

Assists Make Ready Technician and Cleaning Director as needed 

Communicates with clients in a professional and customer service-oriented manner 

Performs maintenance and preventative maintenance as needed 

 Identifies opportunities for additional company revenue including chargebacks for time/materials and new work

Ability to work in a fast-paced environment and adapt quickly to shifting priorities

Delegating tasks to other team members

Develop a strategy that team members can use to better reach the project’s goal


III.       Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry objects up to 100 lbs

Carry and maintain all company owned equipment

The employee will have to walk and stand for extended periods. The standing and walking will include uneven and slippery surfaces.

The employee will have to climb ladders or stairs, kneel, crouch and/or crawl to inspect various elements of the unit.

The employee will need to push, pull, finger, grasp and feel in order to inspect the job or to perform various duties.

The employee will need to have the visual acuity to determine the accuracy, neatness and thoroughness of the work assigned and to make observations as to the quality of the product.

The employee may be required to operate a motorized vehicle and other equipment. 

IV.       Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment may expose this employee to heights, proximity to moving mechanical parts, moving vehicles, electrical current, high heat, cold and/or the exposure to chemicals.

The work environment might require mandatory overtime based on the company’s demands.


V.        Employment Qualification

Self-motivated, positive, high-energy person

Demonstrated work ethic with a history of loyalty and integrity

Valid driver’s license and insurance, reliable transportation

Insurance approved driving record if driving a company vehicle

Light electrical and plumbing, carpentry, HVAC, and interior repairs. Able to operate carpet shampoo machine, hand tools, appliance dolly, HVAC tools

Understands company culture and works to reinforce the company’s values with other employees

Demonstrated commitment to safety in the workplace

Minimum of 3 years of experience in the multi-family maintenance or construction industry


Note: This description is intended to indicate the kinds and levels of work difficulty that will be required of the position that will be given the title and shall not be construed as declaring what specific duties and responsibility of any position shall be. It is not intended to limit or in any way modify the right of the supervisor to assign, direct, and control the work of employees under supervision. The use of an expression or illustration describing duties shall not be held to exclude other duties mentioned that are of a similar kind or level of difficulty. 


$25 - $25 per hour