Lumos Insurance Property and Casualty Claims Processor Crossville, TN · Full time

Apply for Property and Casualty Claims Processor

Lumos Insurance is a focused group of insurance companies built on four decades of carrier discipline and a renewed commitment to modern distribution, data, and partner experience. Headquartered in Crossville, Tennessee, Lumos (through its Plateau entities) has served banks, credit unions, auto dealers, MGAs, and specialty partners across the United States — providing credit protection, specialty property & casualty, and life & health solutions designed to perform in the real world. We're a focused, intentional team doing meaningful work. If you're looking for a place where your contributions are visible, your growth is real, and the work actually matters — we'd like to meet you.

Position Summary

The Property and Casualty Claims Processor is responsible for managing data entry and claims handling, ensuring accuracy and maintaining organized records.  This position will include supporting the Water Leak Relief Claims team.

Key Responsibilities

• Reviews reported claims against provisions and terms and conditions for proper adjudication
• Respond to inquiries from claimants or agents regarding procedures and payments in an effective and timely manner

Qualifications 

• Strong organizational abilities with keen attention to detail
• Excellent communication and interpersonal skills
• Strong math skills for handling numerical data
• Typing speed of 50 words per minute with accuracy
• Capacity for high call volume
• High school diploma or equivalent

Position Details

• Position Type: Full-Time/Permanent
• Location: In-Office, Crossville, TN
• Hours: Monday – Friday 8a – 5p CST, Friday 8a – 4p CST