LivWell Behavioral Case Manager (Spanish Speaker) Mesa, AZ · Full time

Apply for Case Manager (Spanish Speaker)

At Liv Well Behavioral, our mission is to equip youth with the necessary tools to live healthy lives. Our mission, however, is more than just a simple statement. We serve our community by providing services that extend beyond the typical therapeutic program. We believe that we are the love, the change, and the difference in our client's lives, and we strive to experience life with them. We use our love for our community to build relationships with our clients and their families. We've made it our duty to change the lives of our clients in more ways than one. We are partnered with the East Valley Dream Center to provide the families we serve with food, essentials, activities, and so much more. We are looking for individuals that first, love working with kids. We also hire based on our employee values which are No Sidelines, Content not Control, People over Process, Self-Care before Community Care and Praising the Failing. If you're looking for a job that doesn't just feel like work, we believe you've come to the right place. Welcome home!

Liv Well is an outpatient treatment center in the East Valley that focuses on providing growth-oriented and interactive group counseling and skill building services for children in an environment that promotes individualism and provides children with the tools they need to live healthy lives.

A Case Manager ensures clients receive comprehensive and individualized care. Key responsibilities include conducting intake processes, administering CALOCUS assessments to determine appropriate levels of care, and developing treatment and discharge plans that address the unique needs of children and families. The Case Manager coordinates supportive services, facilitates communication with families and caregivers, and ensures goals are progressing through regular assessments and plan updates. 

 

Primary Responsibilities:

 

Intake, Assessment, and Treatment and Discharge Planning:

• Administer the CALOCUS assessment to determine the appropriate level of care for clients, considering clinical, functional, and environmental factors to guide service allocation
• Complete initial intake and paperwork for clients admitted to programming services
• Conduct comprehensive assessments to identify the mental health needs of children and develop individualized service plans
• Update CALOCOS, safety plans, risk assessments, treatment plans and clinical assessments every six months, or as needed, to ensure goals are progressing or being adjusted for appropriateness of services
• Ensure the development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services

Service Coordination:

• Coordinate supportive services clients/families may need.
• Communicate with guardians/caregivers weekly on the progress and effectiveness of treatment
• Meet with every assigned family on caseload at minimum once monthly for check-in.
• Participate in departmental client staffing meetings and debrief with the BHT team to understand client progress towards goals

Client Advocacy:

• Advocate for client’s needs and ensure they receive appropriate services and support.
• Assist families in accomplishing tasks that require guidance or extra help (e.g., AHCCCS appointments, crisis intervention)

Facilitation:

• Facilitate CFT meetings to ensure coordinated care
• Attend quarterly school staff meetings and provide updates on client progress

Community Outreach:

• Develop and maintain positive relationships with community resources and referral sources

Documentation:

• Maintain accurate and up-to-date client records, including case notes, service plans, and monthly progress reports in accordance with state regulations and company policy

Collaboration:

• Work closely with families, guardians/caregivers, and other professionals to ensure a holistic approach to care

Crisis Intervention:

• Provide crisis intervention and support to clients and their families as needed

Requirements:

• Spanish speaking ability highly preferred
• Ability to prioritize and delegate tasks 
• Strong planning and organizational skills 
• Ability to learn industry rules and guidelines 
• Acute observation skills.
• Planning and task management skills.
• Works well independently and with a team.
• Ability to maintain composure under stressful conditions.
• Ability to relate to guardians/families of diverse backgrounds and assess strengths and opportunities for growth
• Strong verbal and written communication skills with clients, families, and professionals.
• Critical thinking, problem-solving, and computer skills (Google Workspace, Adobe PDF)
• Great team communication and interpersonal skills 

 

Education & Experience

• Bachelor's degree in social work, psychology, or a related field is preferred. Relevant experience may substitute for education
• Minimum of one year of experience working, volunteering or interning with children with mental health needs