Ling Nam Express-Union City, CA Cashier Union City, CA · Part time

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Founded in 1990, Ling Nam is a beloved Filipino-Chinese restaurant and bakery rooted in the flavors of Binondo, Manila's Chinatown. For over 35 years, Ling Nam Restaurant has been a full-service gathering place for the Bay Area community — where families connect and every bite tastes like home.

Ling Nam Express is the next chapter of that legacy — a modern, fast-casual evolution bringing the same authentic flavors and warmth to every corner of the Bay Area. With our Tracy location and two new Express stores coming soon to Union City and South San Francisco, we're growing the brand into something the next generation can call their own.

We lead with a Feeling First hospitality standard — every guest should feel Seen, Safe, Surprised, Valued, and like they Belong. That culture starts with the people we hire. If you take pride in your work, lead with warmth, and believe people will always remember how you made them feel — Ling Nam Express is the place for you.

KEY RESPONSIBILITIES

Register & Guest Service

• Operate the POS system — process orders, handle payments, issue receipts, and manage the display case
• Greet every guest with warmth and deliver the Feeling First experience: make them feel Seen, Safe, Surprised, Valued, and like they Belong
• Manage order fulfillment — coordinate with the bakery team to ensure bread and menu items are ready and packaged to standard
• Handle routine guest questions and concerns with warmth and professionalism; escalate complaints to the Shift Supervisor
• Maintain a clean, organized, and well-stocked front-of-house throughout the shift

Team & Operations

• Participate in the pre-shift huddle led by the Shift Supervisor — know the daily targets and your role assignment
• Complete assigned front-of-house opening or closing checklist tasks on time every shift
• Count your drawer accurately at the start and end of each shift and follow all cash-handling procedures
• Report any equipment, supply, or safety issues to the Shift Supervisor right away
• Follow all food safety and sanitation standards throughout the shift

WHAT WE'RE LOOKING FOR

Required

• Cash handling and POS experience (or willingness to learn — we will train)
• Friendly, outgoing, and genuinely enjoys serving guests
• Calm under pressure and able to keep a busy register line moving
• Food Handler Certification (or willingness to obtain within 30 days of hire)
• Reliable, punctual, and detail-oriented

Preferred

• 6+ months of experience in a customer-facing QSR, retail, or food service role
• Familiarity with Filipino or Chinese bakery products
• Bilingual in Filipino (Tagalog) or Spanish
• Daytime and weekend availability