Position Overview:

The Accounts Receivable Specialist role at Lifted Logic provides crucial administrative support to ensure efficient client billing, collection, and payment processes. This role demands familiarity with a variety of the company's concepts, practices, and procedures. Effective communication via phone and email is essential to ensure that all duties are completed accurately, with high quality, and in a timely manner.

Key Responsibilities:

Monthly Client Billing

• Ensure that all project, ongoing, A la Carte, and hosting client bills are sent out accurately and on time each month.

Reconciliations

• Verify the accuracy of monthly bank, PayPal, and credit card reconciliations.

Collections

• Perform past due balance reporting on a monthly basis.
• Conduct ongoing client collections via emails and phone calls as appropriate.
• Focus on reducing the current past due amount, targeting the largest and oldest balances.

Payment Processing

• Securely set up and process monthly recurring client payments.
• Follow up on any failed payments in a timely manner.

Client Communication

• Respond to client questions and concerns via email or phone call within 24 hours.

Account Tracking

• Track when any client accounts turn past-due and follow appropriate procedures.
• Track all new contracts in QuickBooks and ensure recurring payments are set and invoiced appropriately.
• Setup and manage one-time and recurring ACH payments.

Internal Communication

• Communicate questions and concerns with supervisors and project managers appropriately.
• Communicate to appropriate parties if any client becomes past due.

Financial Reporting

• Manage correct categories/tags/classes in QuickBooks.
• Generate appropriate monthly financial reports from Quickbooks.

Employee Setup

• Process new hire paperwork and employee benefits paperwork. Assist with payroll duties as needed.

Qualifications:

1. Proven experience as an accounts receivable specialist or in a similar role.
2. Proficiency in QuickBooks and other financial software.
3. Strong attention to detail and accuracy.
4. Excellent communication and interpersonal skills.
5. Ability to handle confidential information with discretion.
6. Strong organizational and time management skills.
7. Ability to work independently and as part of a team.