LifePath Thrift Stores, LLC Floating Processing Manager East York, PA · Full time

Apply for Floating Processing Manager

LifePath’s Thrift Stores are a vital link between the community and struggling neighbors.

The stores (locations below) are stocked with merchandise donations from supporters. Those items are then offered to shoppers at bargain prices. All proceeds help provide Housing & Guest Services to people experiencing poverty and homelessness.

ESSENTIAL FUNCTIONS OF THE JOB

The Floating Manager will be expected to have the same role and responsibilities as the Processing Manager while on assignment and as necessary. The essential functions of the Processing Manager are as follows. 

1. Lead and equip team to reveal positive in every aspect of their job, to each other, donors, customers and volunteers. 
2. To perform any of the required job duties within the processing team.  This includes all requirements related to accepting donations, presorting and pricing merchandise.
3. Adhere and implement, daily, all donor service standards, policies and procedures.
4. Responsible for hiring and termination of all processing staff. 
5. Work closely with the Team Services Hiring Manager to place the best people on the team. 
6. Train and retain employees.  
7. Properly execute necessary paperwork related to employees including document coaching opportunities, hiring paperwork, termination paperwork, worker’s compensation paperwork, etc.
8. Ensure that daily reports are properly filled out in a timely manner.  
9. Must be able to appropriately set daily goals and plan their day according to projections/targets. 
10. Review Cyfe Dashboard daily to understand and communicate targets to team. 
11. Schedule staff appropriately to ensure team is well equipped for high volume days. 
12. Maintain clean and well-organized reception, presort and processing areas.
13. Train processing staff and volunteers to maintain a clean and well-organized reception, presort, and processing areas. 
14. Provide a positive and encouraging atmosphere for processing staff to promote further professional development and growth within LifePath Thrift Stores. 
15. Facilitate and promote an encouraging, positive and unified relationship between Processing and Retail Departments.  
16. Work with and effectively communicate with the Retail Manager on a daily basis to ensure all the operational needs of the store are being met. 
17. Stay up to date and well-informed with the ever-changing needs and procedures of the Wholesale Department.  
18. Effectively communicate and gathers information from Wholesale Director to clarify any questions pertaining to changing policies. 
19. Communicate efficiently and clearly with Director on daily needs and progress of the Processing team.  
20. Recognize the value and appropriate pricing needs of items prior to those items reaching the sales floor.  
21. Train and holds staff accountable for recognizing the value and appropriate pricing needs of items prior to those items reaching the sales floor.   
22. Able to tell the LifePath Thrift Stores story and continually connects the dots for staff and customers. 
23. In the event that an Associate Manager is on the team, the Processing Manager is responsible for developing and growing Associate into a viable Processing Manager candidate. 

KNOWLEDGE, SKILLS AND ABILITIES

1. Must have a commitment to LifePath Stores’ mission and mission statement.
2. Must be a people person with a pleasant and willing attitude and have a servant’s heart.
3. Excellent communication skills (both oral and written) with an excellent command of the English language.
4. Must be detail-oriented and have solid organizational skills.
5. Must be a problem solver and be able to work with a minimum amount of supervision. 
6. Must be able to take initiative.
7. Excellent time management skills.
8. Must possess a demonstrable level of skill and proficiency in planning so as to meet established goals. 
9. Strong ability to delegate tasks. 
10. Must be able to handle confrontation with professionalism. 
11. Must be able to hold employees accountable for their productivity. 
12. Microsoft Office, including Word and Excel (spreadsheets).
13. Email communications (including attachments).
14. Ability to operate general office machines, copier, fax, printers, scanners.
15. Ability to read and define problems, collect data, establish facts and draw valid conclusions.
16. Ability to interpret a variety of instructions furnished in written or oral form. 
17. Ability to operate a cash register and credit card machine..

PLANNING/ORGANIZING

1. Must be detail-oriented and have solid organizational skills.
2. Must be able to prioritize the needs of the store in an effective and efficient manner according to the standards set by the Director of Operations. 
3. Must possess a demonstrable level of skill and proficiency in planning so as to meet
4. established goals.

EDUCATION AND EXPERIENCE

High School diploma or GED required. Two to three years experience in retail or related experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license

PHYSICAL/ENVIRONMENTAL DEMANDS

Stand                                                                         3/4 of the time

Walk                                                                                3/4 of the time

Sit                                                                                    1/4 of the time

Use hands to type – computer keyboard or register        3/4 of the time

Use hands to handle documents and merchandise         3/4 of  the time

Talk or hear                                                                    All Day

Moderate physical activity.  Depending on location, this position may require frequent strenuous activity.  Able to lift at least 50 pounds.  Use hands to lift, sort, clean, organize throughout a standard work day.  Depending on location, this position may work in a warehouse setting with some outdoor exposure throughout the workday.  Will have to wear a name badge.  

VISION REQUIREMENTS

1. Close vision (clear vision at 20 inches or less)

2. Distance vision (clear vision at 20 feet or more)

3. Color Vision (ability to identify and distinguish colors).

4. Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).

5. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).

6. Ability to adjust focus (adjust the eye to bring an object into sharp focus)

WORK SCHEDULE/HOURS REQUIREMENTS

Full time, Monday through Saturday, 43+ hours per week. Some closing shifts are required as dictated by the needs of the stores. Two (2) shifts a month must be a weekend closing shift as dictated by the needs of the stores.. Saturday shifts can’t be half days. 

In order to effectively process payroll, department managers must work the opening shift on Payroll Monday, unless otherwise approved by the Director of Operations. 

Attendance at specific meetings, off-site events or training, as required. Some Sundays may be requested to work on a voluntary basis. 

This position is a traveling position and will require the ability to change store locations as the organizational needs dictate.

Training will be held at the Eastern Blvd Location.