Life House Palm Springs Front Desk Agent Palm Springs, CA · Full time

Front Desk Agent

Description

**Job Overview:**

As a Front Desk Agent at Life House Palm Springs, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. You will be responsible for creating a welcoming and efficient check-in and check-out process, as well as assisting guests with any inquiries they may have during their stay.


**Responsibilities:**

- Greet guests with a warm and friendly demeanor

- Check guests in and out of the hotel in a timely and efficient manner

- Answer phone calls and emails, and respond to guest inquiries

- Provide information about hotel amenities, local attractions, and dining options

- Handle guest requests and complaints professionally and promptly

- Maintain a clean and organized front desk area

- Assist with other administrative tasks as needed


**Requirements:**

- Previous experience in customer service or hospitality preferred

- Excellent communication and interpersonal skills

- Strong attention to detail and organizational abilities

- Ability to work well under pressure and multitask in a fast-paced environment

- Proficiency in Microsoft Office and basic computer skills

- High school diploma or equivalent


**Salary Range:**

$15 to $20 per hour


Please note that as an equal opportunity employer, we do not inquire about criminal backgrounds during the hiring process. Join our team at Life House Palm Springs and be a part of creating memorable experiences for our guests!

Salary

$15 - $20 per hour