Lazard Company Customer Service Representative-With Flexible Hours New York, NY · Remote · Full time Company website

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``Customer Service Representative - New York, NY``

Lazard Company is seeking a passionate and dedicated Customer Service Representative to join our team in New York, NY. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. This is a full-time position with a salary range of $20 to $30 per hour.

``Job Overview``

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. You will maintain a high level of professionalism and empathy to build rapport with customers and ensure their needs are met. Additionally, you will work closely with other departments to escalate and resolve complex customer issues.

``Responsibilities``

- Answer incoming customer inquiries via phone, email, and chat

- Provide accurate information about products, services, and policies

- Resolve customer complaints and issues in a timely manner

- Escalate complex issues to the appropriate department for resolution

- Maintain detailed records of customer interactions and transactions

- Continuously seek opportunities to improve the customer experience

``Requirements``

- Previous customer service experience preferred

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

- Ability to work in a fast-paced environment and multitask effectively

- Proficiency in Microsoft Office and CRM software

- High school diploma or equivalent

Lazard Company is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other basis protected by federal, state, or local laws. We adhere to the ban-the-box regulation and do not inquire about criminal backgrounds during the hiring process.

If you are passionate about providing exceptional customer service and are looking to join a dynamic team, we encourage you to apply for the Customer Service Representative position at Lazard Company in New York, NY. Join us in making a difference in the lives of our customers every day.